www.skirmshop.co.ok

[Hef Legend]

Hi Guys!

 

I just wanted to let you all know that SniperMechanic and SkirmShop NL have now partnered together and SkirmShop UK is now open. We'll be stocking a huge range of upgrade parts and specialist items, continuing to add more brands as we grow.

 

The Website and Facebook page are:

www.skirmshop.co.uk

www.facebook.com/skirmshopuk

 

As a longstanding member of the forum and now owner for SkirmShop UK, I want to give something back to you guys, so I've created a 5% code specifically for forum members: AFUK5.

 

Please bear with us while we find our feet with the new website and get the stock uploaded, if there's anything you need please feel free to send a message on the FB page.

 

Thanks

 

Guys

[Guest PT247]

100% recommend these guys, not only are they knowledgeable, they are all keen airsofters and really go the extra mile on customer service. 

Am very happy with my Silverback SRS I just got from them today, awesome stuff! :-)

[madmogga]

Place my first order with them on Monday for an ICS MAXX CNC hop unit - arrived on Tuesday   - only problem now is i do not have time to fit and test it until Sunday  - great service 

[Dentonboy]

Will you have an open premises for this venture at all? East Sussex needs a decent airsoft shop. 

[Hef Legend]

Currently we are just a warehouse, but I'm sure in the future we will expand

[Six_Actual]

I purchased three TM MK23 mags as well as MK23 upgrade parts from SkirmShop. Excellent service and fast delivery. 

[Guest PT247]

I wanted to say a mega big thank you to @Hef Legend from Skirmshop UK for his help in fixing my mistake over at Battle Lakes on Sunday. I had managed to get PTFE spray on my hop bucking and he got me up and running with a replacement bucking and loads of help and advice on sorting it. Cheers dude :-)

[Duff]

I didn't even realise an old mate of mine is one of the co-owners, I had no idea he was even into airsoft.

 

I mentioned my issue with mag suppliers and parts for my KWC and he jumped right onto his suppliers to see if he could source the parts for me.

 

I'd be likely to spend here just because I know the guy and like to support local business.

[Asomodai]

Purchased a Maple Leaf hop unit, wheel and bucking for my Strike Warrior 1911. Was shipped the same day and received the next day. No issues! 

[Cleaners inc]

Just tried to order online but the afuk5 code didn’t work. Was looking to order Cyma 701b

 

is there an updated code?

[New2Airsoft]

Made a first-time purchase from these guys recently.

My experience was positive - had what I needed, prices reasonable, sent fast, friendly and approachable attitude.

BUT...

Strangely silent when it came to aftercare enquiries. Emailed them a couple of times with a bucking question; no response at all.

Wonder if they thought I was complaining (I wasn't). Odd switch around from very helpful, pre-purchase, to completely missing post-purchase.

Slightly disappointing when it all started so well, but a fairly minor thing on balance - I'd certainly use them again, and you could do a lot worse out there.

[Steveocee]

On 10/06/2019 at 14:17, New2Airsoft said:

Made a first-time purchase from these guys recently.

My experience was positive - had what I needed, prices reasonable, sent fast, friendly and approachable attitude.

BUT...

Strangely silent when it came to aftercare enquiries. Emailed them a couple of times with a bucking question; no response at all.

Wonder if they thought I was complaining (I wasn't). Odd switch around from very helpful, pre-purchase, to completely missing post-purchase.

Slightly disappointing when it all started so well, but a fairly minor thing on balance - I'd certainly use them again, and you could do a lot worse out there.

 

Had similar myself, turned out my email went into their spam. Once they realised totally apologetic and nailed my query. Tried logging in to your account and raising a ticket?

[ImTriggerHappy]

On 10/06/2019 at 14:17, New2Airsoft said:

Made a first-time purchase from these guys recently.

My experience was positive - had what I needed, prices reasonable, sent fast, friendly and approachable attitude.

BUT...

Strangely silent when it came to aftercare enquiries. Emailed them a couple of times with a bucking question; no response at all.

Wonder if they thought I was complaining (I wasn't). Odd switch around from very helpful, pre-purchase, to completely missing post-purchase.

Slightly disappointing when it all started so well, but a fairly minor thing on balance - I'd certainly use them again, and you could do a lot worse out there.

 

11 minutes ago, Steveocee said:

 

Had similar myself, turned out my email went into their spam. Once they realised totally apologetic and nailed my query. Tried logging in to your account and raising a ticket?

 

I know the guy who runs this and there is no way he would ignore you on purpose, not within his nature.  @Steveocee is probably right on the I.T error but I will forward a screenshot of this post to him.

[New2Airsoft]

Understand chaps, thanks - and really not a complaint.

I was happy with the experience. Only mention the lack of comms post-purchase because pre-purchase they answered questions promptly and in a friendly manner. So it just seemed odd, in comparison.

As I said, I'd gladly use them again - no problem.

[Dentonboy]

I don't think I have ever had a response to a query from them via email or Instagram, despite talking to @Hef Legend fairly often in the past on here. Real shame. They are very close to where I live too.

[Guest PT247]

Dan has always been pretty awesome on sorting me out with issues voth through his store and at random sites where I have met up with him and he has helped with issues not just with the SRS I got through his shop, but also my VSR.

[Hef Legend]

On 12/06/2019 at 20:07, New2Airsoft said:

Understand chaps, thanks - and really not a complaint.

I was happy with the experience. Only mention the lack of comms post-purchase because pre-purchase they answered questions promptly and in a friendly manner. So it just seemed odd, in comparison.

As I said, I'd gladly use them again - no problem.

Hi Buddy.

 

Apologies your message was missed.

Reason being a few weeks ago you may remember an FB post concerning website down time, we recently switched both our website and email hosting, since then while our site hasn't gone down once and less people have had issue with spam either to or from us, we are still getting the odd ones being blacklisted, usually Gmail or hotmail, it's something we've raised.

If you're still after any info or got an issue, either raise a ticket on the site or just PM me here and I'll do my best to get back to you.

 

On 12/06/2019 at 22:20, Dentonboy said:

I don't think I have ever had a response to a query from them via email or Instagram, despite talking to @Hef Legend fairly often in the past on here. Real shame. They are very close to where I live too.

 

We're usually good with emails/tickets/FB, IG on the other hand is purely for advertisement as there is no sensible way to track messages, so we stick to other methods.

[New2Airsoft]

No sweat at all @Hef Legend - thanks. Like I keep saying really not a complaint! I was happy with the items and the service I got from you guys.

Wasn't aware of the changes you've made as I'm not on FB.

[Spuggy1uk]

I'm struggling to contact them too.

 

I received wrong order yesterday, so I've tried to contact them by email, message them on their site and via Facebook, interspersed with multiple phone calls - nothing yet...

 

Not a complaint, but it is frustrating!

[djben9]

@Spuggy1ukhave you PM'd @Hef Legend as he mentioned above?

[Spuggy1uk]

11 minutes ago, djben9 said:

@Spuggy1ukhave you PM'd @Hef Legend as he mentioned above?

Yes, just. Not really the point though, as not all customers will be members of this forum.

[djben9]

yeah i agree there,

 

should be contactable as they mention to contact them  

[Samurai]

I asked them something last week in FB message and got an answer the next day. I was happy with that.

[Hef Legend]

On 05/07/2019 at 12:07, Spuggy1uk said:

I'm struggling to contact them too.

 

I received wrong order yesterday, so I've tried to contact them by email, message them on their site and via Facebook, interspersed with multiple phone calls - nothing yet...

 

Not a complaint, but it is frustrating!

To add to this, as stated on the website and the FB page, shop was closed Friday until today, so playing catch up on messages across all platforms. 

[Spuggy1uk]

10 hours ago, Hef Legend said:

To add to this, as stated on the website and the FB page, shop was closed Friday until today, so playing catch up on messages across all platforms. 

To further add to this, I began trying to contact you on Thursday (as stated in the post you quoted)...