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When anyone does a Tom and the AFUK toilet gets flushed, all the duff ends up here.

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  • Supporters
Posted
13 minutes ago, Gepard said:

@Duff, @Druid799, @sniperslucky, @Tactical Pith Helmet - Any of yours been dispatched yet? My order is still sitting at the order confirmation screen. 

Me too mate , hence I’ve emailed to ask what’s happening with the order .

will post up ASAP I hear anything .

  • Supporters
Posted
5 minutes ago, Druid799 said:

Me too mate , hence I’ve emailed to ask what’s happening with the order .

will post up ASAP I hear anything .

 

Yeah, I sent an email last night asking what's the status of my order. Not heard anything back yet. Was hoping I'd get them by the end of the week for my game on Sunday. 

Posted
57 minutes ago, Gepard said:

@Duff, @Druid799, @sniperslucky, @Tactical Pith Helmet - Any of yours been dispatched yet? My order is still sitting at the order confirmation screen. 

I've not checked but have had correspondence for the order, paid via paypal so didn't open an account. 

Posted
8 hours ago, Gepard said:

@Duff, @Druid799, @sniperslucky, @Tactical Pith Helmet - Any of yours been dispatched yet? My order is still sitting at the order confirmation screen. 

I placed the order late on Easter Monday via Paypal.  I don't expect them Thursday/Friday at the earliest.  The order has been acknowledged though.  

Posted
8 hours ago, Tactical Pith Helmet said:

I placed the order late on Easter Monday via Paypal.  I don't expect them Thursday/Friday at the earliest.  The order has been acknowledged though.  

 

Ordered mine 28th March, that is just over a week ago. As it is free shipping I have no qualms waiting a couple weeks for them.

Posted

I've created an account and my order status is "UNFULFILLED" be interested to hear when orders start to arrive,

 

money taken on the 31/3/18.

7 hours ago, Duff said:

 

Ordered mine 28th March, that is just over a week ago. As it is free shipping I have no qualms waiting a couple weeks for them.

 

16 hours ago, Tactical Pith Helmet said:

I placed the order late on Easter Monday via Paypal.  I don't expect them Thursday/Friday at the earliest.  The order has been acknowledged though.  

 

On 4 April 2018 at 4:15 PM, Gepard said:

 

Yeah, I sent an email last night asking what's the status of my order. Not heard anything back yet. Was hoping I'd get them by the end of the week for my game on Sunday. 

 

  • Supporters
Posted

You'd think they'd at least have been dispatched by now or responded to our emails..

Posted

I got the promo code off femmefatale on her Instagram, I'll send her a screen cap of your concerns.

  • Moderators
Posted
2 minutes ago, Duff said:

I got the promo code off femmefatale on her Instagram, I'll send her a screen cap of your concerns.

Was also on Twitter and still worked today :)

Posted
4 minutes ago, djben9 said:

Was also on Twitter and still worked today :)

 

I suspect they're collecting for a bulk order but some comms would be good at the very least an expected delivery date.

 

I'm not too concerned just yet...

  • Moderators
Posted

i emailed them about a size question and it took them 4 days to reply ;)

  • Supporters
Posted
6 minutes ago, Duff said:

 

I suspect they're collecting for a bulk order but some comms would be good at the very least an expected delivery date.

 

I'm not too concerned just yet...

 

That's what I suspect. The lack of communication is a little concerning to me. It's not difficult to respond to an order enquiry and shouldn't take longer than 24 business hours. 

 

But then I guess I have pretty high standards when it comes to customer service. If I don't hear anything by Monday I might make a bit more of a fuss. 

  • Supporters
Posted

Just had an “apology’s for delay , yady yady “ email saying ; 

Hi Tony,

Apologies for the delay in getting back to you.

Due to an unprecedented increase in the volume of order placed over the past week we are slightly delayed in our emails, our dispatches and our order log updates.

We are in constant contact with our shipping company and will update you as soon as we have a confirmation of the expected delivery dates.

We hope to have your order delivered to you as soon as possible and within a reasonable time period.

Please accept our most sincere apologies for any inconvenience caused.

 
So there ya go state of play ?
  • Root Admin
Posted

Never trust a website that thinks it's ok to throw four consecutive exclamation marks into a product description!!!!

 

Or two question marks for that matter.

Posted
On 5 April 2018 at 11:17 PM, Druid799 said:

Just had an “apology’s for delay , yady yady “ email saying ; 

Hi Tony,

Apologies for the delay in getting back to you.

Due to an unprecedented increase in the volume of order placed over the past week we are slightly delayed in our emails, our dispatches and our order log updates.

We are in constant contact with our shipping company and will update you as soon as we have a confirmation of the expected delivery dates.

We hope to have your order delivered to you as soon as possible and within a reasonable time period.

Please accept our most sincere apologies for any inconvenience caused.

 
So there ya go state of play ?

I've just had the same reply to me enquiry, let hope and see if they deliver. Still no date attached to reply.

Posted
On 06/04/2018 at 11:40 AM, Aengus said:

Or sponsors femme fatale for that matter

What’s wrong with her?

  • Supporters
Posted

They haven't even responded to me yet. Go figure..

Posted

Screenshot_20180409-134601.png

7 to 10 working days which it states on the site. I commented on femmefatales Insta and they responded to me direct.

 

It will be 10 working days on Wednesday so I'm expecting them this week.

  • Supporters
Posted

I like how you can get a response within 2 hours when you post publicly but I've been waiting 6 days for a response using their email system. 

 

Eh, whatever. I'll give them the benefit of the doubt for now. Communication has been pants so far though. 

 

edit: Oh wait, now I got an email. Exactly the same as you got a few days ago. Copy/Pasted word for word. No ETA. 

  • Supporters
Posted

Gloves have arrived ! Not bad quality for the price , but nothing else I’ve ordered ! :blink:

Posted
3 minutes ago, Druid799 said:

Gloves have arrived ! Not bad quality for the price , but nothing else I’ve ordered ! :blink:

 

Bastard! I ordered mine before You! :wub:

Posted

Just bought a couple pairs of Mechanix gloves, for just under £7, are these better?  And if so why?

 

Cheers


G

  • Supporters
Posted

Yeah, mine arrived today. Not bad quality, especially for a tenner (or £5 - which is what I paid for em).

 

They haven't updated the status page yet though :lol:

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