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peter207
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No fault can be laid at the feet of WGC, but.. £18 for Ups delivery because covid has f up the postal service plus another £36  in government fees (vat which is fair enough but £12 of that is Ups fees) means don't bother with buying from them till the dust has settled! Oh and the paperwork asking for your details, Ukars and inside leg measurements etc for a bloody tracer unit and hand grip.

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The fees are a bit annoying indeed. Although at one point during the Covid outbreak, they seemed to be only doing surface shipping. 

So I am still waiting for a package that was sent in May. 

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On 01/07/2020 at 14:22, EDcase said:

Yeah, I'm still waiting for an AA-P01 posted early June.  I don't mind waiting as long as it arrives

I got mine today, so there's that. Of course it doesn't fit, so into the parts pile.

On the plus side, didn't get hit by customs. 

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11 minutes ago, EDcase said:

How long did it take to arrive from when you got the posting email?

Was the eight of May, so roughly two months.  

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  • 1 year later...

I’ve just received an order from these guys 

I ordered from them because, they had what I wanted and they were almost £80 cheaper than uk suppliers

I ordered in January, forgetting it was Chinese New Year 

My order was dispatched on the day they re opened after a week of being closed, keeping in mind they will have had quite a few orders to process.

My item took two weeks to the day, and was labelled with a price that was almost half of its true cost. 
Good to see they are willing to “play the game” to help out if you do get a charge for vat etc at customs.

Fortunately, my package slipped through and no charges were processed despite an email from Royal Mail warning me that I could have one prior to delivery. 
Great communication and service from them. 
I will order again 👍

Edited by Enid_Puceflange
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6 hours ago, Enid_Puceflange said:

was labelled with a price that was almost half of its true cost. 
Good to see they are willing to “play the game” to help out if you do get a charge for vat etc at customs.

Unless you live in Italy and customs ask for an invoice.

 

But yeah the last order I placed on wgc came and only paid €25 in fees against the 70+ I had calculated..

Then looked at the label and yeah, €92, basically half of what I actually paid.

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  • 2 months later...

Just placed another order placed with these guys 

The Order was confirmed and also answered my question that items were in stock ready to send

A week passed without hearing anything and I had to hustle them to get it sent, so a weeks wait just to leave the store!

I hope my experience is the same as my last purchase regarding my luck with customs charges etc

I NEED the items by the end of the month for game day

So the additional 7 days wait for no reason is a bit of a drag

Fingers crossed it goes smoothly

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2 hours ago, Enid_Puceflange said:

Just placed another order placed with these guys 

The Order was confirmed and also answered my question that items were in stock ready to send

A week passed without hearing anything and I had to hustle them to get it sent, so a weeks wait just to leave the store!

I hope my experience is the same as my last purchase regarding my luck with customs charges etc

I NEED the items by the end of the month for game day

So the additional 7 days wait for no reason is a bit of a drag

Fingers crossed it goes smoothly

All hong kong shops can be a bit like this unfortunately :(

 

That doesn't mean it's right but it's definitely frustrating. The best advice I can give is that regular chase-up emails are the norm for them, and that often gets results.

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Like some U.K. retailers alot of overseas companies may only ship 1-2 times a week , as in get themselves to the depot or get a courier pick stuff up so if you happen to miss that day then there can be a few days delay . 
 

i can say though all my WGC orders have been delivered within their stated time frames of late , same for KY , Redwolf , Impulse and HAO .
 

@Enid_Puceflangedid you pay for express / fastest shipping available ? 

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20 hours ago, JimFromHorsham said:


 

@Enid_Puceflangedid you pay for express / fastest shipping available ? 


I didn’t bud 

Reason being that I ordered in plenty of time to receive the item for when I need them. The extra week delay on there part will be cutting things fine 😬

The postage charge was already £25, so to pay for “express” negated any savings, so I could have ordered from Amazon for the same money. I’d rather give the business to a retailer not Amazon

Does the express charge just mean they go to the post office sooner with your order? Lol

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Well, credit where it’s due

despite their delay in dispatching my order , it arrived today

Around 10 days to get here

They do play the game well, labelled with almost half the actual value and marked as a gift!

No customs charges 👌

Thanks again WGC 

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