Baz JJ Posted June 18, 2014 Share Posted June 18, 2014 I have bought quite a lot from them and they are first class. Link to comment Share on other sites More sharing options...
Supporters Airsoft-Ed Posted June 18, 2014 Supporters Share Posted June 18, 2014 Likewise, will try them and Patrol Base first before anywhere else. Link to comment Share on other sites More sharing options...
Supporters Sitting Duck Posted July 2, 2014 Supporters Share Posted July 2, 2014 NOPE - LWA are muppets !!!!!!!!! bought & paid for gun 3 weeks ago - told them to hold it and not paint it coz UKARA is due soon rang them/email numerous times - finally start to get confirmation and they said we will ship it..... CAN'T FIND IT - FFS Do I want a refund - NO I want the friggin item I PAID FOR and said you would hold & be ok etc...... This has not been a good week so far and yes $hit happens & nobody has died & all that but yes things do go wrong in life but when my kids say stuff like 8 out 10 isn't bad - only 2 wrong.... FFS - at work if I screwed up 2 out 10 jobs I would be out the feckin' door !!!! soz for rant - just $hit luck I suppose but now what - try to import a FireHawk ffs JJJJJJJJJJJJJJJJJEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZ world is full of ar$eholes - yes me included but some are bigger than others Link to comment Share on other sites More sharing options...
Mack Posted July 2, 2014 Share Posted July 2, 2014 NOPE - LWA are muppets !!!!!!!!! bought & paid for gun 3 weeks ago - told them to hold it and not paint it coz UKARA is due soon rang them/email numerous times - finally start to get confirmation and they said we will ship it..... CAN'T FIND IT - FFS Do I want a refund - NO I want the friggin item I PAID FOR and said you would hold & be ok etc...... This has not been a good week so far and yes $hit happens & nobody has died & all that but yes things do go wrong in life but when my kids say stuff like 8 out 10 isn't bad - only 2 wrong.... FFS - at work if I screwed up 2 out 10 jobs I would be out the feckin' door !!!! soz for rant - just $hit luck I suppose but now what - try to import a FireHawk ffs JJJJJJJJJJJJJJJJJEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZ world is full of ar$eholes - yes me included but some are bigger than others Just get it from here instead http://www.proairsoftsupplies.co.uk/acatalog/G-G-Fire-Hawk-EGC_16P_FHK_BNB_NCM.html Link to comment Share on other sites More sharing options...
Supporters Sitting Duck Posted July 2, 2014 Supporters Share Posted July 2, 2014 if this comes off I owe you one sir, did look on there before and also checked fire support also but was out LWA had a few in stock a few weeks back and thought I would grab one - but alas not to be soz all for rant & fanx 1,000,000 will give them a call Thursday Link to comment Share on other sites More sharing options...
clumpyedge Posted July 3, 2014 Share Posted July 3, 2014 NOPE - LWA are muppets !!!!!!!!! bought & paid for gun 3 weeks ago - told them to hold it and not paint it coz UKARA is due soon rang them/email numerous times - finally start to get confirmation and they said we will ship it..... CAN'T FIND IT - FFS Do I want a refund - NO I want the friggin item I PAID FOR and said you would hold & be ok etc...... This has not been a good week so far and yes $hit happens & nobody has died & all that but yes things do go wrong in life but when my kids say stuff like 8 out 10 isn't bad - only 2 wrong.... FFS - at work if I screwed up 2 out 10 jobs I would be out the feckin' door !!!! soz for rant - just $hit luck I suppose but now what - try to import a FireHawk ffs JJJJJJJJJJJJJJJJJEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZ world is full of ar$eholes - yes me included but some are bigger than others why didnt you just wait the 3 weeks and then buy it rather than asking them to hold it? Link to comment Share on other sites More sharing options...
Supporters Sitting Duck Posted July 3, 2014 Supporters Share Posted July 3, 2014 why didnt you just wait the 3 weeks and then buy it rather than asking them to hold it? coz it sold out over the weekend/Monday - 15th~16th June.......... last April, Zero One & LWA seemed to be only ones that had them in they went very very quickly mid April and I was only 1 month into playing...... Zero One never seemed to get them back in BUT say on 15th June LWA had about 3 or 4 - bought one with email note saying hold it - they want £25 to spray it btw bit pointless if 3 weeks away my site TWA waits 3 months to reg UKARA btw Rang LWA and explained it all, if it was a problem then ok will have it painted if I must but rather wait etc.... Sure no problem sir, yes good idea they do sell out quick no worries we will hold it for you and you contact us with UKARA Brilliant - top place LWA I love them..... BUT now it comes to verifying my UKARA - they get my status confirmed from my regular site vouching/verifying that I am reg player and will be getting UKARA - paperwork/form filled in, passport ID checked, played 5- maybe 6 times in 3 months £10 admin fee YUP - we will be shipping it to you for delivery friday no problem...... 30 mins later - yeah we can't find it refund perhaps or wait until September....... NO THIS AIN'T ON - it was in fact 16 days after ordering or 15 days after I spoke to them - that I contacted LWA Tuesday and said verify (which they didn't get in contact with my local site until I rang them again Wed/yesterday - yup will ring them to confirm) Now I would understand this a bit more if it was 3 months ago but in fact it is just over 2 weeks ago rather than 3 weeks After I bought it, there was at least one - maybe 2 still in stock so no Bull$hit stock control was 1 out Also I had to remind them a day later - ok they are busy and I know if I was on UKARA already it would of been a piece of pi$$ Now it could be that maybe just maybe somebody at LWA had the foresight and common sense to put that AEG to one side, in office cupboard But I was getting the impression it is not around and nothing they can do except refund me and that is that. As I said to them - WTF didn't you order more of them if they sold out quick last time and sold out quick this time ??? Final words was lets leave it a week in case it turns up or you manage to source another..... No I don't want another fecking make of gun I want what I paid for and they assured me it would be ok Never mind the fact they had my money for over 2 weeks and I still ain't got or looks to be getting my gun So yeah - as I originally was singing LWA's praises a fortnight ago, now I find I am not quite the happy chappy shopper And before anybody - serves you right for not having UKARA already... F 0 c k off - already said I would of took it in 2-tone if it really came to it phew - rant over for now, I know sh*t happens but what sets any company or persons aside from rest is how they cope when things don't go according to plan - this is where their customer service kicks in, big companies can shift stuff cheap but often the smaller companies can only really compete on the customer care/support aspect It is when things go wrong - that is when you really find out how good a person/company really is and may I also add the OP had a problem with LWA at start of post - so 2 purchases so far didn't quite go according to plan My own personal recent experience with LWA - well right now I got a better service of JustBBGuns No $hit - I paid my money but still got the crap gun off JBBG, atm off LWA I have nothing but a refund to look forward to an apology If LWA find it & ship it then I will retract all this, say sorry for flaming them so bad and put it down to a funny missing gun etc.... But atm I am hoping ProAirsoft will come through for me, and think ProAirSoft only recently got them in after their sale to make way for new incoming stock end of June. Gun may not be ultra super duper fantastic especially for woodland, but it is mainly cqb but none the less you always want what you can't have they say, and us "kids" will always want something daft/stupid that our gf/wives can't understand Coz we want it - dunno why we just want it, others buy various loudouts or old replica style aeg's - me I want a FireHawk (A long time ago a boss said he wanted a nice computer on his desk..... didn't want to know how to use it but thought it just would look good on his desk) In this life - you are only as good as your last job/order - people soon choose to go elsewhere and right now I don't think I will rush back to LWA very sorry for long rant bollocks Link to comment Share on other sites More sharing options...
BrightCandle Posted July 3, 2014 Share Posted July 3, 2014 I recently purchased from landwarrior and a little disappointed to find that the stock numbers on their website don't match the products they actually have available. Ended up having to buy part of my order elsewhere. Its something to be aware of if the stock number is very close to what you are buying because they don't seem to keep it up to date. Link to comment Share on other sites More sharing options...
clumpyedge Posted July 3, 2014 Share Posted July 3, 2014 coz it sold out over the weekend/Monday - 15th~16th June.......... last April, Zero One & LWA seemed to be only ones that had them in they went very very quickly mid April and I was only 1 month into playing...... Zero One never seemed to get them back in BUT say on 15th June LWA had about 3 or 4 - bought one with email note saying hold it - they want £25 to spray it btw bit pointless if 3 weeks away my site TWA waits 3 months to reg UKARA btw Rang LWA and explained it all, if it was a problem then ok will have it painted if I must but rather wait etc.... Sure no problem sir, yes good idea they do sell out quick no worries we will hold it for you and you contact us with UKARA Brilliant - top place LWA I love them..... BUT now it comes to verifying my UKARA - they get my status confirmed from my regular site vouching/verifying that I am reg player and will be getting UKARA - paperwork/form filled in, passport ID checked, played 5- maybe 6 times in 3 months £10 admin fee YUP - we will be shipping it to you for delivery friday no problem...... 30 mins later - yeah we can't find it refund perhaps or wait until September....... NO THIS AIN'T ON - it was in fact 16 days after ordering or 15 days after I spoke to them - that I contacted LWA Tuesday and said verify (which they didn't get in contact with my local site until I rang them again Wed/yesterday - yup will ring them to confirm) Now I would understand this a bit more if it was 3 months ago but in fact it is just over 2 weeks ago rather than 3 weeks After I bought it, there was at least one - maybe 2 still in stock so no Bull$hit stock control was 1 out Also I had to remind them a day later - ok they are busy and I know if I was on UKARA already it would of been a piece of pi$$ Now it could be that maybe just maybe somebody at LWA had the foresight and common sense to put that AEG to one side, in office cupboard But I was getting the impression it is not around and nothing they can do except refund me and that is that. As I said to them - WTF didn't you order more of them if they sold out quick last time and sold out quick this time ??? Final words was lets leave it a week in case it turns up or you manage to source another..... No I don't want another fecking make of gun I want what I paid for and they assured me it would be ok Never mind the fact they had my money for over 2 weeks and I still ain't got or looks to be getting my gun So yeah - as I originally was singing LWA's praises a fortnight ago, now I find I am not quite the happy chappy shopper And before anybody - serves you right for not having UKARA already... F 0 c k off - already said I would of took it in 2-tone if it really came to it phew - rant over for now, I know sh*t happens but what sets any company or persons aside from rest is how they cope when things don't go according to plan - this is where their customer service kicks in, big companies can shift stuff cheap but often the smaller companies can only really compete on the customer care/support aspect It is when things go wrong - that is when you really find out how good a person/company really is and may I also add the OP had a problem with LWA at start of post - so 2 purchases so far didn't quite go according to plan My own personal recent experience with LWA - well right now I got a better service of JustBBGuns No $hit - I paid my money but still got the crap gun off JBBG, atm off LWA I have nothing but a refund to look forward to an apology If LWA find it & ship it then I will retract all this, say sorry for flaming them so bad and put it down to a funny missing gun etc.... But atm I am hoping ProAirsoft will come through for me, and think ProAirSoft only recently got them in after their sale to make way for new incoming stock end of June. Gun may not be ultra super duper fantastic especially for woodland, but it is mainly cqb but none the less you always want what you can't have they say, and us "kids" will always want something daft/stupid that our gf/wives can't understand Coz we want it - dunno why we just want it, others buy various loudouts or old replica style aeg's - me I want a FireHawk (A long time ago a boss said he wanted a nice computer on his desk..... didn't want to know how to use it but thought it just would look good on his desk) In this life - you are only as good as your last job/order - people soon choose to go elsewhere and right now I don't think I will rush back to LWA very sorry for long rant bollocks fair enough mate i just wondered why as i didnt actually look at the gun you wanted. Link to comment Share on other sites More sharing options...
jay83 Posted July 4, 2014 Share Posted July 4, 2014 Alright guys, i ordered my rifle 1.30pm yesterday from LW and it has just turned up at 10.30am next day, thats great service. After using Airsoft world before and it taking 5days to do the same thing, i think i shall be using LW more often. Link to comment Share on other sites More sharing options...
jeffery7466 Posted July 5, 2014 Share Posted July 5, 2014 coz it sold out over the weekend/Monday - 15th~16th June.......... last April, Zero One & LWA seemed to be only ones that had them in they went very very quickly mid April and I was only 1 month into playing...... Zero One never seemed to get them back in BUT say on 15th June LWA had about 3 or 4 - bought one with email note saying hold it - they want £25 to spray it btw bit pointless if 3 weeks away my site TWA waits 3 months to reg UKARA btw ......... I see. All clear now. I wish you speedy recovery from your trauma. Also, where's your regular site? Link to comment Share on other sites More sharing options...
Supporters Sitting Duck Posted July 5, 2014 Supporters Share Posted July 5, 2014 Tactical Warfare Airsoft - Croydon/Surrey did have urban one but alas no more - only woodland one now Got my refund from LWA so will remove my annoying sig but for the record: Link to comment Share on other sites More sharing options...
Super64 Posted July 17, 2014 Share Posted July 17, 2014 I've ordered a bunch of stuff from Landwarrior over the last couple if months and I've received everything either the next day or day after depending on when I ordered it. I tend to order a lot of stuff in the evenings. I've only been on the UKARA database for a couple of weeks, but decided around May time that I wanted an HK417. Landwarrior had the best price and were happy to take payment and keep the gun to one side for me, plus two hi-cap mags. I posted my UKARA form to them the Monday after having it stamped on the Sunday and expected to have my gun by the Wednesday, but it didn't turn up. It dawned on me that I hadn't sent my order number with the form so rang them the same day to be told, "yep, your guns here, I'm looking at it now, we'll send it straight out." I received my full order the next day. That's good service by my book and I'll definitely be using them again. Link to comment Share on other sites More sharing options...
Guest PT247 Posted October 1, 2014 Share Posted October 1, 2014 Big thumbs up to Land Warrior Airsoft, their customer service has been fantastic for me over issues with the CZ Scorpion Evo 3 A1, ASG have had manufacturing defects on the thread adaptor and are not being very communicative to their retailers to let them know when stuff will be sent out to them, LWA have been great, refund given plus cost of returning the defective item to them and they also said they would try and sort another issue with one of the mags too without me having to send back the magazine to them which if they are able will make things far less complicated than messing with returns again etc. Link to comment Share on other sites More sharing options...
Baz JJ Posted October 1, 2014 Share Posted October 1, 2014 I asked TLSFX a straight forward question about their pyro by email and they never even replied. I asked LWA the same question as they stock the manufacturers product and got an answer within 24 hours. Link to comment Share on other sites More sharing options...
borderdaz Posted October 9, 2014 Share Posted October 9, 2014 My first order with them it took over a week for my first rifle but thought give them another chance ordered some bits and pieces came the next day then a month later ordered my second rifle and collected it and found in store they where polite and helpful. But I ordered the wrong high cap mag and they said I can return it sent 3 more messages without a single reply. One of the messages is a problem with my new G&G T4-18 and found it was quicker to post the problem on this forum and got a answer quicker than Land warrior. If they don't answer the email by tonight they have lost a customer who has spent £600 in the past 2 months and was looking to spend a lot more. Link to comment Share on other sites More sharing options...
borderdaz Posted October 10, 2014 Share Posted October 10, 2014 Well I have had a reply and they have said the same thing as the people on this forum so am happy. Also they answered my email about my G36c so will still be using them for my next orders Link to comment Share on other sites More sharing options...
team flex Posted October 10, 2014 Share Posted October 10, 2014 Well I have had a reply and they have said the same thing as the people on this forum so am happy. Also they answered my email about my G36c so will still be using them for my next orders yeah, they do seem to be good, customer support is very good as well from mine and my mate's experience. Link to comment Share on other sites More sharing options...
borderdaz Posted October 10, 2014 Share Posted October 10, 2014 At first I was getting a reply in about 12 hours or sooner the last one was 24 hours which is good but it was when there was no reply or one took a week to reply. But I like the kit they sell and I am looking to spend another £200-£300 at the end of the month but I think any questions I will ask here first. Link to comment Share on other sites More sharing options...
JB72510 Posted October 10, 2014 Share Posted October 10, 2014 Bought quite a few things from LWA no issues whatsoever and great customer service!! Link to comment Share on other sites More sharing options...
DX115FALCON Posted October 10, 2014 Share Posted October 10, 2014 Only ordered a few small things from Land Warrior (mags, slings and the like) and delivery has ALWAYS been next working day. Might be a bit unfair of me to judge the postage time, seeing as my order address is less than 30 miles from their warehouse, but I've had other nearby retailers (from the north of England) ship to me in no less than a week before which annoys me. I've stopped into their showroom a few times before, and the staff seem to know their s hit about the products and were VERY willing to help out when selecting accessories and a gun for my little brother. Made me a bit more keen to buy from them knowing that they are nice guys who actually care about the sport. Link to comment Share on other sites More sharing options...
Sam91 Posted November 5, 2014 Share Posted November 5, 2014 Brilliant place - ordered both of my guns off their online store back in July and August respectively and they were both on the way within 48 hours, and with me before the middle of the following week. Which I felt was really promising for someone who was ordering their first airsoft guns. Link to comment Share on other sites More sharing options...
cyrexx Posted November 5, 2014 Share Posted November 5, 2014 I've emailed them about 3 times and stock never responded, I called them up once to ask about ASCU fitting service and stock it was like talking to moody teenager try to unhelpful as possible. Link to comment Share on other sites More sharing options...
ikarma70 Posted December 6, 2014 Share Posted December 6, 2014 Just had excellent service from LWA, can't recommend them enough! Link to comment Share on other sites More sharing options...
Flenix Posted December 20, 2014 Share Posted December 20, 2014 I got my UKARA sorted through them and also bought a cheapish mask from them. UKARA was sorted pretty much the moment my form landed on their doorstep, and my mask arrived on the saturday after I ordered it 9pm on a thursday. Can't complain Link to comment Share on other sites More sharing options...
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