Dannn Posted June 26, 2015 Share Posted June 26, 2015 I got some mags and a sling from them prefer Monday evening and had the kit Wednesday, all tracked they even send text messages asking if there's a safe place to leave the delivery of I'm out. 1st class service, I'll be using them again Link to comment Share on other sites More sharing options...
RILiON Posted July 1, 2015 Share Posted July 1, 2015 Ordered to ares mid caps and got a free patch too, bought a stubby silencer and both parcels I got an email with an hour time frame for delivery. Real nice touch as I'm out a lot and miss a lot of packages first time round. Link to comment Share on other sites More sharing options...
Moderators djben9 Posted July 7, 2015 Moderators Share Posted July 7, 2015 hi guys slightly away from a first newbie post but, having taken many years....eeer 2001 I think to get to a site, reading forums though, drooling over the online stores and putting it off, getting FFZ emails etc, finally off on sat to Urbanassault (RAF Upwood, brothers stag do if anyone here will be there??). As I know deep down it wont be my last game I thought id buy a few basics from them for the day....and future, placed order on Monday, should be here Wednesday all going well, took a while to answer phone but excellent service so far....roll on the next few games so I can spend some cash without the wife knowing with them!......ok off to oldnewbie area Link to comment Share on other sites More sharing options...
hagar66 Posted July 26, 2015 Share Posted July 26, 2015 Yep no problems with these guys and will definitely use again, especially after ordering then phoning up quite a bit later to order more goodies and they made sure it all came out next day and as stated threw in a free PB patch which was nice of them Link to comment Share on other sites More sharing options...
Supporters ImTriggerHappy Posted August 11, 2015 Supporters Share Posted August 11, 2015 Had two guns delivered today no problems. Service was great when I rang with a query and when they rang me with a query about the order. Quick and emailed me every step of the way. Probably my new main supplier. Link to comment Share on other sites More sharing options...
PhillRC Posted August 13, 2015 Share Posted August 13, 2015 ordered a glock 18c and it broke in 2 days, ordered another because i needed it straight away still haven't got it. Link to comment Share on other sites More sharing options...
Root Admin proffrink Posted August 13, 2015 Root Admin Share Posted August 13, 2015 When did you order it? Link to comment Share on other sites More sharing options...
PhillRC Posted August 14, 2015 Share Posted August 14, 2015 When did you order it? last friday Link to comment Share on other sites More sharing options...
Dannn Posted August 14, 2015 Share Posted August 14, 2015 Give them a call, I've had nothing but 1st class service from them, I've had maybe 8 deliveries from them Link to comment Share on other sites More sharing options...
Supporters ImTriggerHappy Posted August 14, 2015 Supporters Share Posted August 14, 2015 I ordered from them on Friday afternoon and everything was delivered Tuesday. That was even with replacing connectors for deans. Give them a ring. Link to comment Share on other sites More sharing options...
PhillRC Posted August 14, 2015 Share Posted August 14, 2015 I have the product the sold me was out of stock and didn't contact me about it till yesterday, I'll hopefully have it Tomorow for my first skirmish on Sunday Link to comment Share on other sites More sharing options...
Root Admin proffrink Posted August 14, 2015 Root Admin Share Posted August 14, 2015 Damn, I hope they get it sorted - they should be able to. Good luck on your first! Link to comment Share on other sites More sharing options...
PhillRC Posted August 14, 2015 Share Posted August 14, 2015 I've got the gun now all ready for Sunday. Link to comment Share on other sites More sharing options...
BBrotherwood Posted August 29, 2015 Share Posted August 29, 2015 Ordered a Lipo a couple of weeks ago. Aside from the initial confirmation email I have neither heard nor received anything. Sent them an email a few days ago and still no reply. This is feeling like a repeat of my dealings with shoot and scoot. Link to comment Share on other sites More sharing options...
Supporters ImTriggerHappy Posted August 29, 2015 Supporters Share Posted August 29, 2015 Ordered a Lipo a couple of weeks ago. Aside from the initial confirmation email I have neither heard nor received anything. Sent them an email a few days ago and still no reply. This is feeling like a repeat of my dealings with shoot and scoot.Phone them they are usually very helpful. Probably just an oversight. Link to comment Share on other sites More sharing options...
TheGrover Posted September 10, 2015 Share Posted September 10, 2015 Another typical patrol base experience. Great service, great communication, website letting them down: I ordered a killflash to act as a protector for my new 4x32 optic. When it came it seemed rather flimsy. So a test shot confirmed that it wouldn't even come close to stopping a BB. One email sent on a Friday night, and I got a reply on Monday morning, with a full refund. No fuss or drama. On top of that. I was also offered free delivery on my next order. Now I've come to place my order, I picked a hydration bladder, sorted the delivery out. Within an hour I was phoned by someone at PB letting me know that they didn't actually have any in stock, but more were being ordered, and mine would be dispatched on Monday or Tuesday (2 or 3 working days after placing the order) Not bad service at all. Just a shame the website has a few niggles and you can't filter items by what a in stock Link to comment Share on other sites More sharing options...
Root Admin proffrink Posted September 10, 2015 Root Admin Share Posted September 10, 2015 What made you think the killflash would stop a BB? Did they say that on the page? Link to comment Share on other sites More sharing options...
Head Moderator Jedi_Master Posted September 10, 2015 Head Moderator Share Posted September 10, 2015 What made you think the killflash would stop a BB? Did they say that on the page? I was of the same impression that a kill flash would act as a shield for the lens but i am not sure where I read that. maybe it has to be a real steel / metal one and not a cheap china clone? Link to comment Share on other sites More sharing options...
Root Admin proffrink Posted September 10, 2015 Root Admin Share Posted September 10, 2015 You're quite right in the case that they claim it would protect your lens in any way - I was curious so I checked and they do indeed state it offers protection: http://www.patrolbase.co.uk/airsoft-sights-scopes/acm-ta31-type-acog-kill-flash-black.htm#.VfGK9sOD7-U so it's right that a refund was issued.The best shield will always be a thin layer of well cut perspex. Killflashes limit the amount of light entering your scope anyway and reduce - however slightly - the quality of the image you're getting. They're obviously primarily there to limit scope glint and also reduce glare from the sun getting to your eye. Link to comment Share on other sites More sharing options...
TheGrover Posted September 10, 2015 Share Posted September 10, 2015 You guys were right about the killflash, I have seen some that are tough enough to protect the lens, but I guess they're a rarity UPDATE: Once again. They got in touch (this is about 3 hours after originally placing the order) to let me know that their supplier can't get hold of the product I was after after all, and the guy on the end of the phone was apologetic and prepared to offer a refund. It's a shame they couldn't get hold of what I wanted, but shot happens. At least dealing with the guys along the way was pleasurable and if anything, I feel more confident placing another order in future knowing that these guys give the best level of customer service you can expect Link to comment Share on other sites More sharing options...
ironscouse Posted October 13, 2015 Share Posted October 13, 2015 I ordered from these guys at about 20 past 12 in the morning, by 3 o'clock same afternoon it was dispatched an by 10 o'clock the next day it had arrived, didnt even pay for next day delivery, id order from them again Link to comment Share on other sites More sharing options...
dex Posted October 13, 2015 Share Posted October 13, 2015 Ordered from PB several times, decent service on all occasions. Not a had any reason to put their customer support to the test. Link to comment Share on other sites More sharing options...
Moderators djben9 Posted October 13, 2015 Moderators Share Posted October 13, 2015 I ordered from these guys at about 20 past 12 in the morning, by 3 o'clock same afternoon it was dispatched an by 10 o'clock the next day it had arrived, didnt even pay for next day delivery, id order from them again yeah ive had that happen twice!....even with another online store makes you feel good and wanna buy more! Link to comment Share on other sites More sharing options...
ironscouse Posted October 13, 2015 Share Posted October 13, 2015 yeah ive had that happen twice!....even with another online store makes you feel good and wanna buy more! definitely mate, only downside is you end up with no money ha Link to comment Share on other sites More sharing options...
Supporters sp00n Posted November 14, 2015 Supporters Share Posted November 14, 2015 useless!!! phoned up this morning to confirm stock of a gun and asked them to reserve it for me drove a 140mile round trip only to be told "sorry we just sold it" very very poor customer service Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.