Wolf Armouries selling up?

[Tackle]

1 hour ago, BigStew said:

Well a bit disappointed. Order turned up today. They phoned yesterday to say a few items weren't in stock so did a few substitutions. Well substitutions present however pistol order was not and obviously they aren't open today so awaiting an email response.

FECKIN SUBSTITUTIONS 😱, its not feckin Iceland ffs, give people what they order, & if some bits ain't in stock, refund the difference,  not fob them off with the crap you can't shift in your going out of business sale.

Clearly they're attitude to customer service is still shit 🤬

[Colin Allen]

16 minutes ago, Tackle said:

FECKIN SUBSTITUTIONS 😱, its not feckin Iceland ffs, give people what they order, & if some bits ain't in stock, refund the difference,  not fob them off with the crap you can't shift in your going out of business sale.

Clearly they're attitude to customer service is still shit 🤬

Their

 

I cannot see any reason for substituting items that have been ordered.  If they don’t have enough in stock, their inventory management needs to be improved; they cannot just send people something that they did not order.

Edited Friday at 12:31 by Colin Allen

[Asomodai]

I went in yesterday at lunchtime. They have very few bb bottles left. Mostly the Perfect BLS .2s and .25s Tracer ones. I bought 6 bottles of the .3 Devils and a bunch of other stuff.  They had none of the G&G or BLS.28s left. Got 2 Nuprol AK Flash Mags, couple of possibly Boneyard RIFs that they didn't have on the website, a couple of decent old stock Viper Special ops zipped jumpers they stopped making 15 years ago that I have been looking for for a while. 

 

It's just one guy left in the shop.  The shutter is half down so he can concentrate on internet orders and people who are in the know can ring the shop when they are outside to be let in. Mostly to prevent browsers/time wasters. 

It's looking awfully empty in there. 

 

I was told that Saturday will likely be the last day they open. 

Edited Friday at 12:34 by Asomodai

[BigStew]

1 hour ago, Colin Allen said:

That is worrying!  I have just put in an order for BBs, which are very well priced in the sale.

The 0.28g tracers were one of the substituted items.

34 minutes ago, Tackle said:

FECKIN SUBSTITUTIONS 😱, its not feckin Iceland ffs, give people what they order, & if some bits ain't in stock, refund the difference,  not fob them off with the crap you can't shift in your going out of business sale.

Clearly they're attitude to customer service is still shit 🤬

They asked me what wanted to do I I asked for the swaps.

[Colin Allen]

3 minutes ago, BigStew said:

The 0.28g tracers were one of the substituted items.

They asked me what wanted to do I I asked for the swaps.

Fair enough.  Thanks for the clarification.

[Tackle]

38 minutes ago, Colin Allen said:

Their

Poxy autocorrect 😏

21 minutes ago, BigStew said:

The 0.28g tracers were one of the substituted items.

They asked me what wanted to do I I asked for the swaps.

I stand corrected, my reaction was due to some of the crap I've read, & personally seen, in the past, when I used to use them 20+ years ago.

[BigStew]

6 minutes ago, Tackle said:

Poxy autocorrect 😏

I stand corrected, my reaction was due to some of the crap I've read, & personally seen, in the past, when I used to use them 20+ years ago.

They have always had a mixed reputation to be fair. Never had an issue with them before other than they were closed a couple of times when i was in the area. will see what happens tomorrow. Gun was bought on a whim. receive it or refund either will be fne. 

[rj1986]

2 hours ago, Asomodai said:

I went in yesterday at lunchtime. They have very few bb bottles left. Mostly the Perfect BLS .2s and .25s Tracer ones. I bought 6 bottles of the .3 Devils and a bunch of other stuff.  They had none of the G&G or BLS.28s left. Got 2 Nuprol AK Flash Mags, couple of possibly Boneyard RIFs that they didn't have on the website, a couple of decent old stock Viper Special ops zipped jumpers they stopped making 15 years ago that I have been looking for for a while. 

 

 

This post just cost me £150, as i went "ooohhh BBs".. which led to more BBs, some grease, a spare mag, and now a glock 19. 😬

[hunter511]

Wolf shutting down is a shame. IIRC they were the cheapest place in the UK when I pre-ordered the NGRS MP5SD (yup never thought I'd type that sentence).

 

I also never really had an issue with most of the staff tho that may be that on my visits I went in with a definite shopping list and an occasional 'ooooo whats that'.

[Jefferson2000]

I ordered something from their sale late weds night, it's arrived this morning. 

 

I used to think of them as expensive and having poor delivery times, they just beat every other reputable uk retailer by a good 24 hrs in my experience.