Mitchell Gee Posted June 7, 2011 Share Posted June 7, 2011 Herro, I have ordered twice from this place and twice they have 'accidently' forgot to send my package, but yet they have my order on there systems, and on the first purchase (Pmag's) they sent me fakes although they advertised them as "Magpul PTS PMAG's pack of 5" and both times the items werent said until i threatened to contact the appropriate authorities, an then BAM! there in the post, i also got given a tracking number before the item was sent... i dont know how thy did it, but the item wasnt sent until i had a go at them... then the tracking number still didnt work... Website - Ease of use - 6/10 - very well layed out but broken english made it hard to understand, but i guess they cant help that Payment options - 10/10 - everything was there... paypal, card etc. Service - Postage fees - 10/10 - there free Postage - 1/10 - they dont send the items... Communication - 5/10 - the messages are easy enough to understand even if it is broken english... but they ignored a few oof my emails regarding them not sending my package... Postage time - 2/10 - when you do get them to send it, the package is there within a few days... but they dont send it unless you argue the matter with them Postage time - 2-3 weeks if they send it economicly (the cheapest option) although i waited around a month for both orders, and both times it was "for some reason we didnt dispatch it..." Overall - 1/10 - they may be nice enough people, but the fact that they dont send it dominates this... On the other hand i may of had 2 strokes of bad luck, and so must of my freind, who ordered something and he had to do the same Thanks, Mitchell Link to comment Share on other sites More sharing options...
Supporters Matt! Posted June 7, 2011 Supporters Share Posted June 7, 2011 ive ordered there dozens of times, not a single problem must of been bad luck or they have gotten lazy recently? Link to comment Share on other sites More sharing options...
Supporters Nutster Posted June 7, 2011 Supporters Share Posted June 7, 2011 I did an order couple of weeks ago, from ordering to my door in less than 10 days, and like Matt I've never had any issues, don't quite understand their hit and miss customer service Link to comment Share on other sites More sharing options...
Supporters Rock-climby-Dave Posted June 7, 2011 Supporters Share Posted June 7, 2011 Maybe it's just us mods that get the decent service then I did an order (flash hider) and it came super fast with no issues at all. Link to comment Share on other sites More sharing options...
AF-UK Founding Member Deva Posted June 7, 2011 AF-UK Founding Member Share Posted June 7, 2011 Seem to remember something about Matt saying if you pay by PayPal you have to make sure you go back to the main site or something. Whether that was fixed or that was actually you're issue I don't know Link to comment Share on other sites More sharing options...
Mitchell Gee Posted June 7, 2011 Author Share Posted June 7, 2011 i did pay with paypal and i got the other through email... both i had problems with, but i wont be ordering much (if any) from them anymore... i dont like the risk tbh Link to comment Share on other sites More sharing options...
Skar904 Posted June 8, 2011 Share Posted June 8, 2011 i did pay with paypal and i got the other through email... both i had problems with, but i wont be ordering much (if any) from them anymore... i dont like the risk tbh I don't think anyone can go wrong here can they? http://www.ebairsoft.com/clearance-sale-bl...fle-p-3625.html LOL! Link to comment Share on other sites More sharing options...
MZKaleem Posted June 9, 2011 Share Posted June 9, 2011 If it wasn't for customs... Link to comment Share on other sites More sharing options...
Supporters M_P Posted June 9, 2011 Supporters Share Posted June 9, 2011 I don't think anyone can go wrong here can they? http://www.ebairsoft.com/clearance-sale-bl...fle-p-3625.html LOL! Now thats a nice deal Link to comment Share on other sites More sharing options...
two_zero Posted June 9, 2011 Share Posted June 9, 2011 Now thats a nice deal spec with free shipping o.o Link to comment Share on other sites More sharing options...
Supporters Rock-climby-Dave Posted June 9, 2011 Supporters Share Posted June 9, 2011 If it wasn't for customs... Actually, as this has a value of $0/£0 customs will not charge tax. obviously, I'm sure parcelfarce will charge you a million pounds to get the box to your door, but not really a bad deal. shame there isn't an add to basket button anywhere Link to comment Share on other sites More sharing options...
two_zero Posted June 9, 2011 Share Posted June 9, 2011 write and complain... strange picture for "Other Brand".. Link to comment Share on other sites More sharing options...
EDDIE Posted June 12, 2011 Share Posted June 12, 2011 Actually, as this has a value of $0/£0 customs will not charge tax. obviously, I'm sure parcelfarce will charge you a million pounds to get the box to your door, but not really a bad deal. shame there isn't an add to basket button anywhere Parcelfarce is right, I think they use a horse and cart in my delivery area. Link to comment Share on other sites More sharing options...
nellboy Posted June 19, 2011 Share Posted June 19, 2011 I have used ebaybanned/ebairsoft for close to 4 years and have yet to have a problem with deliveries/missed orders. In the last year I have ordered detonics pistols, PDWs, Vests, 6x Magpul mags and ranger plates, Lipo batteries and other assorted items. The only caveat I have, is that some of the stuff from here is poorly made chinese rubbish. Read the reviews and if the price is too good then think carefully about your purchase. However I would like to tell the story of the Eotech sight I bought from them. When it arrived the crosshairs were in the upper right hand corner and thus the unit was useless. EBbanned sent me out another model which arrived wihtin 10 days, free of charge with no quibble or messing around. Cant say fairer than that. Anybody buying from abroad should really use paypal so that if you have ANY problems you can start a dispute and let them sort it out. Oh and Parcel force are just wankers (£15 admin fee for paying £1.25 VAT on my behalf). Link to comment Share on other sites More sharing options...
Tungsten Posted June 25, 2011 Share Posted June 25, 2011 on the first purchase (Pmag's) they sent me fakes although they advertised them as "Magpul PTS PMAG's pack of 5" TBH anything magpul that come from china is going to be fake, if im honest the only problem i've had with them is it takes AGES to get here. Personally I try to find anything I need from a UK based shop/website now as I really don't want to wait 3 weeks for something. Link to comment Share on other sites More sharing options...
Supporters Finius Posted August 11, 2011 Supporters Share Posted August 11, 2011 Just placed an order with them, expecting it here sharpish, will let everyone know what happens. Link to comment Share on other sites More sharing options...
Supporters Nutster Posted August 11, 2011 Supporters Share Posted August 11, 2011 I've recently done another order with them, and again order to my door in 10 days it's a case of what you order, if it 'old' stuff more likely to be problems it would seem, but not for me Link to comment Share on other sites More sharing options...
Supporters Finius Posted August 11, 2011 Supporters Share Posted August 11, 2011 I picked up a TMC chest rig and some pouches...Let's hope they're likely to turn up Link to comment Share on other sites More sharing options...
sonic Posted August 12, 2011 Share Posted August 12, 2011 I was going to buy from these a while back and emailed them, they are really really nice people. They must have figured out you were only a baby still and wanted your parents approval. i did pay with paypal and i got the other through email... both i had problems with, but i wont be ordering much (if any) from them anymore... i dont like the risk tbh what risk ?? Don't you understand paypal's buyer protection policy relating to website transactions. Link to comment Share on other sites More sharing options...
Supporters Finius Posted August 14, 2011 Supporters Share Posted August 14, 2011 Emailed today by EBB; my order has been sent out. Tracking confirms that it has left Hong Kong. Will update once more after arrival Link to comment Share on other sites More sharing options...
bigshep Posted August 14, 2011 Share Posted August 14, 2011 I have ordered small items off of them multiple times (at least 12 over the last year) and never had a problem. All purchases are under £20 like slings, springs, sights and the like and have not had a problem with them once. Normally arrive within 7-10 days post recorded. Link to comment Share on other sites More sharing options...
Supporters Finius Posted August 22, 2011 Supporters Share Posted August 22, 2011 My gear arrived fine and very quickly, overall happy. Link to comment Share on other sites More sharing options...
Root Admin proffrink Posted February 22, 2014 Root Admin Share Posted February 22, 2014 Just a bump to let everyone know they've not dropped the ball during the past 3 years since the last post. Delivery took about 10 days, and arrived without issue. Happy. Link to comment Share on other sites More sharing options...
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