Shapithe Posted December 9, 2015 Share Posted December 9, 2015 A few days ago I received my order and I'm pleased. The equipment was packed well, so arrived without any damage and I upvote the process of ordering. I think i will buy there again Link to comment Share on other sites More sharing options...
Sacarathe Posted February 22, 2016 Share Posted February 22, 2016 Might not shop here again, awful CS, polite but awful. I bought a battery for my CM041 on their say so that it would fit; even with my body weight on the the gun, the battery was 1-2mm too long to engage the top stock to body pin. I returned the battery on the basis that I only bought it after an email exchange with them specifically to ask if it would fit, and they said that it did. It took me 25 emails back and forth from me informing them it did not fit, plus photos*, to their taking it back. And now they're telling me it fits in their CM041 like that means something to me, it did not fit in the CM041 which they sold to me. Obviously I tried all 2 different rotated positions to fit the battery. It has taken a massively disproportionate amount of time to convince them to take the battery back and while they are processing the refund, they're not at this point willing to refund/storecredit the £5 postage it took to return it. *it was reasonable for them to ask for photos, but there was no way to show in a photo that the battery did not fit. I will revise this if they re-evaluate their position. Link to comment Share on other sites More sharing options...
rosco290 Posted March 2, 2016 Share Posted March 2, 2016 So if anyones wondering this place is still going strong. Ordered JG BAR 10 and a few other bits on Sunday night. Arrived today very well packaged and having been transported by UPS there were no issues with customs etc. I followed the advice earlier in this forum and put my UKARA no. as the business name on the address to be safe. Just put in another order tonight. 10/10 for taiwangun.com Link to comment Share on other sites More sharing options...
Hef Legend Posted March 2, 2016 Share Posted March 2, 2016 I also had a bit of a let down recently, I ordered 2 rifle, loads of masks/eye pro, mags etc in time for the mall. They were going to downgrade the 330 on one of the guns, I emailed them to confirm that they'll have time (on the weekend) to make sure they get it posted on the following Tuesday so I'd get it Fridsay the latest. They confirmed that they would, then I chased and then said they could. Then they didn't post until Wednesday and I only got it Monday. I emailed to say I felt a bit let down after they had assured me they could do it in the time provided, they've yet to reply and it's been over a week Shame as I've used them loads in the past. Link to comment Share on other sites More sharing options...
Philby21 Posted March 23, 2016 Share Posted March 23, 2016 Placed my first order with these guys last Tuesday night (so it realistically wouldn't be processed until the following morning), gave them UKARA, asked for downgrade to under 350fps. Parcel arrived today, well packaged and a day before the UPS website said it would be delivered! Very well packed and complete with test sheet showing 342-346fps (and who tested it). Got a Cyma CM.041 MP5 and an extra 3 mags for less than £150 delivered, bit of a faff with the battery (bit cramped in the hand guard) but tested it on a 9.6 NIMH and it's awesome, ROF is a lot faster than I was expecting. Great service, would definitely use and recommend these guys again. Link to comment Share on other sites More sharing options...
asbo1991 Posted March 24, 2016 Share Posted March 24, 2016 If I just order accessories from here will it still come through without the UKARA? Q Link to comment Share on other sites More sharing options...
AJPaget Posted March 28, 2016 Share Posted March 28, 2016 If I just order accessories from here will it still come through without the UKARA? Q Yeah it should be fine, I forgot to put my UKARA on one of my orders and by the time I realised and rang them to correct it, they had already sent it. 5 days later my order turned up with no problems what so ever. Link to comment Share on other sites More sharing options...
Hef Legend Posted March 31, 2016 Share Posted March 31, 2016 Is it me or have they gotten slower recently? normally I'll order and it's been posted in 24 hours or so. The last few times is taken 2-3 to even get it out. Link to comment Share on other sites More sharing options...
Dentonboy Posted April 1, 2016 Share Posted April 1, 2016 I've placed my first order - those cheap P&J bbs and the STTI SOCOM were far too good to resist - on Wednesday... ...we shall see how long it takes. I am staggered at their prices. Link to comment Share on other sites More sharing options...
Supporters Samurai Posted April 1, 2016 Supporters Share Posted April 1, 2016 I am staggered at their prices. That's because you compare it to UK prices. UK is overpriced in almost everything. Link to comment Share on other sites More sharing options...
Dentonboy Posted April 1, 2016 Share Posted April 1, 2016 Well, there is that...but even compared to Asian prices...of course, importing from Asia can come with a real cost... I am converted. Link to comment Share on other sites More sharing options...
Dentonboy Posted April 8, 2016 Share Posted April 8, 2016 My order took about 8 days. But very happy with products and no issue importing a RiF with UKARA number on front of box. Will use again. Link to comment Share on other sites More sharing options...
Supporters Monty Posted July 14, 2016 Supporters Share Posted July 14, 2016 Ordered a rail mount, silencer, rail covers and a patch, received them 4 days later.. Absolutely amazed. Link to comment Share on other sites More sharing options...
Supporters Sitting Duck Posted July 14, 2016 Supporters Share Posted July 14, 2016 Ordered a rail mount, silencer, rail covers and a patch, received them 4 days later.. Absolutely amazed. yup generally thought TWG were a tad quicker than GF - maybe they are not so big or used as much as GF so they can get a jump on shipping out your orders asap - often got stuff before next weekend from TWG eg: weekend or early Monday order = delivery by Thursday/Friday latest.... GF - often it was gonna be close - Friday if I was bloody lucky or Monday usually (bummer if hoping for stuff by weekend) Both are good places - well worth a look if you have money to burn Link to comment Share on other sites More sharing options...
Supporters Monty Posted September 18, 2016 Supporters Share Posted September 18, 2016 Excellent service again.. Took 4 days again.. Link to comment Share on other sites More sharing options...
Billbo Posted October 26, 2016 Share Posted October 26, 2016 Ordered some of their tactical gear.Good price, fast delivery and the gear seems to be of good quality.I'd happily order from them again. Link to comment Share on other sites More sharing options...
MattCoops91 Posted November 25, 2016 Share Posted November 25, 2016 Sorry to necropost but I just received my big order from Taiwan gun, fast and very well packed with the possible exception of a well g194 1911 clone. I ordered 2 of these and one came perfectly packed, the other, the case was very damaged the gun was scratched and the had an issue when the slide was pulled back it didn't stay pulled back where the one that wasn't damaged did. so quick question 1) Is the slide supposed to stay back? which one is the defective one? ha! 2) What is their returns/replace/complaints system like? Link to comment Share on other sites More sharing options...
Sacarathe Posted November 25, 2016 Share Posted November 25, 2016 Sorry to necropost That's never the case in this subforum bud, and a damn sight better than so many people that post new threads. Link to comment Share on other sites More sharing options...
Roundel91 Posted November 30, 2016 Share Posted November 30, 2016 Im about to order an AGM M870 shotgun from them to see what the postage times like. just £12for the gun. cheapest i could find in the UK was £20. Link to comment Share on other sites More sharing options...
MattCoops91 Posted December 15, 2016 Share Posted December 15, 2016 Sorry to necropost but I just received my big order from Taiwan gun, fast and very well packed with the possible exception of a well g194 1911 clone. I ordered 2 of these and one came perfectly packed, the other, the case was very damaged the gun was scratched and the had an issue when the slide was pulled back it didn't stay pulled back where the one that wasn't damaged did. so quick question 1) Is the slide supposed to stay back? which one is the defective one? ha! 2) What is their returns/replace/complaints system like? Hi all, Just in reply to this I'm not completely satisfied with their customer service. Their reply was to replace the case with my next order (fair enough, a lot of shipping for just a case) but the part that got me was that they refused to accept that the scratch on the gun was a problem, in their opinion it "can't be a reason of complaint because it doesn't effect the working of the replica" I agree it doesn't effect the use of the gun but it was a gift for my dad so not a great experience overall. Link to comment Share on other sites More sharing options...
Moderators djben9 Posted January 1, 2017 Moderators Share Posted January 1, 2017 as another topic, going to order some parts / gear from them, any issues?, saw the postage warning but will use UPS again forum is telling me the last post is 3 months old! Link to comment Share on other sites More sharing options...
TomC Posted January 2, 2017 Share Posted January 2, 2017 as another topic, going to order some parts / gear from them, any issues?, saw the postage warning but will use UPS again forum is telling me the last post is 3 months old! I purchased a CYMA m14 from them about a month or so ago no issues. Was here within a week. Link to comment Share on other sites More sharing options...
Moderators djben9 Posted January 15, 2017 Moderators Share Posted January 15, 2017 Everything arrived ok as ordered, little annoyed the laser they sent didn't come with batteries yet all other stores I've seen it in it does come with batteries, assuming it's some postage thing from Europe etc. Link to comment Share on other sites More sharing options...
Roundel91 Posted January 15, 2017 Share Posted January 15, 2017 Everything arrived ok as ordered, little annoyed the laser they sent didn't come with batteries yet all other stores I've seen it in it does come with batteries, assuming it's some postage thing from Europe etc. Some places wont send anything with batteries through the post if theres a chance of it moving by air at some point. Link to comment Share on other sites More sharing options...
Moderators djben9 Posted January 17, 2017 Moderators Share Posted January 17, 2017 yeah thats the only thing i could think of....not to worry only a few quid for some! Link to comment Share on other sites More sharing options...
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