I think we as a community need clarification on how EXACTLY does the system work (or how its supposed to work but doesnt?), what inter-agency communication there is, including how involved the carriers can be, & what we, or the offshore retailers can do to ensure the process is as smooth & trouble free as possible.
Who here is a member of, or ideally involved in the hierarchy of any of the airsoft associations such as ukasa (might have got that acronym wrong ?) ect, maybe they can be convinced to open dialogue with ukba/hmrc/carriers to ascertain the precise process, & look at addressing what's going wrong ?.
My take is it's likely lack of knowledge along the chain, retailers not labelling goods properly, & carriers/ukba/hmrc not knowing enough about airsoft & it's limitations, being blinded by the fact our kit resemble a gun, so therefore must be a gun?