Spatch Posted August 23, 2014 Share Posted August 23, 2014 As titled guys, anyone had issues with this company? I ordered something from them, have had no contact, no reply to emails, no tracking info etc, item is now well over the due date I'm pretty certain I can get a refund either via PayPal or from my credit card company but it's the annoyance of having waited for something I really need for my KC-02 and now seem to have to wait another 3 weeks IF I can find it elsewhere as everyone seems to be out of stock or pay a ludicrous amount of postage from a polish site Link to comment Share on other sites More sharing options...
Mack Posted August 23, 2014 Share Posted August 23, 2014 Yes, they do this all the time when they have no stock of the item. Paypal claim and get your money back Link to comment Share on other sites More sharing options...
Spatch Posted August 23, 2014 Author Share Posted August 23, 2014 Excuse my French but B##tards!! Item is still showing as in stock too! Link to comment Share on other sites More sharing options...
Supporters M_P Posted August 23, 2014 Supporters Share Posted August 23, 2014 Common issue as Mack says, they used to be alright but this is too common an occurrence now. Link to comment Share on other sites More sharing options...
Supporters Qlimax Posted August 23, 2014 Supporters Share Posted August 23, 2014 They're AWFUL mate absolute joke they are I ordered something two months ago and still nothing and if you claim or ask for a refund they don't ever sell to you again lol. I ordered something is January as well and received one part of he order and hey held the oh her part until June. W@nkers man Link to comment Share on other sites More sharing options...
Spatch Posted August 23, 2014 Author Share Posted August 23, 2014 We'll I've just escalated it to a claim so I'll give paypal a little while then ring my credit card company, not sure if I can describe it as a fraudulent transaction as I've never had to actually do a chargeback before Link to comment Share on other sites More sharing options...
Mack Posted August 23, 2014 Share Posted August 23, 2014 They will refund you straight away mate, they have always done for me Link to comment Share on other sites More sharing options...
Supporters Sitting Duck Posted August 23, 2014 Supporters Share Posted August 23, 2014 yup feckin useless tossers 3 types of m4 receivers with basic gearbox in stock for about $100 all in stock brilliant - order 2 and got feck all for 6 weeks+ order processing - wtf does that crap mean ??? finally managed to get refund from them in the end but hate time wasters and they are still in stock !!!! Link to comment Share on other sites More sharing options...
Adam3088 Posted December 7, 2014 Share Posted December 7, 2014 Ebairsoft are still up to their old tricks, ordered some dytac mags from them a few weeks back, order still 'processing'. Emailed them and got the usual out of stock bullshit. It's a shame ehobby charge so much postage, they're a vastly better company. Link to comment Share on other sites More sharing options...
Supporters Sitting Duck Posted December 7, 2014 Supporters Share Posted December 7, 2014 Deffo one place many won't bother with it seems Airsoft Peak do free shipping Many others still charge but often if ordering or buying through fleabay the same place will ship it free for nearly exact same price ???? Link to comment Share on other sites More sharing options...
Shaddow Posted June 13, 2016 Share Posted June 13, 2016 Anyone had any recent transactions with EBAirsoft? They any better or still best to avoid? Link to comment Share on other sites More sharing options...
Root Admin proffrink Posted June 13, 2016 Root Admin Share Posted June 13, 2016 They're one of the worst HK retailers in terms of service, but you do tend to get your stuff. I had to get a refund once and they took about a week to reply to each email, but it did get done. Last order I had was just over a month ago and arrived fine. Probably just hideously understaffed. Link to comment Share on other sites More sharing options...
Shaddow Posted June 13, 2016 Share Posted June 13, 2016 Thanks. Think I will try and avoid them and opt for an alternative HK retailer. Link to comment Share on other sites More sharing options...
Supporters Samurai Posted June 13, 2016 Supporters Share Posted June 13, 2016 They are not bad but as proffrink said, horrible with emails. I always got what I ordered but if you don't then open a paypal dispute and they will refund you the next day. Link to comment Share on other sites More sharing options...
Hef Legend Posted June 13, 2016 Share Posted June 13, 2016 I used them recently 2-3 times with no issues. Funnily enough postage was pretty quick too Link to comment Share on other sites More sharing options...
Root Admin proffrink Posted June 13, 2016 Root Admin Share Posted June 13, 2016 Yup. So long as you pay with PayPal ultimately you're always going to get your money back so long as you don't directly mention that it was a gun or gun part so go for it. Link to comment Share on other sites More sharing options...
Ninjacabbage Posted March 21, 2017 Share Posted March 21, 2017 Just saw this thread and thought I would give it a little update from my recent experience with them. Bought a plate carrier, some pouches and a few other odds and sods. Received my tracking order for the majority of my order within 24 hours, then 8 days latter that part of my order arrived. Rest of my bits were still 'processing' I then received a refund to my PayPal account for the total of the items that didn't get sent initially. I assumed this meant they were out of stock. my overall opinion is it probably worth taking the gamble on stock for the prices and free delivery as they seem to give quick refunds if items are unavailable. I also had an inquiry about my address and they responded within 2 hours. hope this helps Link to comment Share on other sites More sharing options...
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