EvilMonkee

As has been summised by others in this tale of woe, 'Held by Customs' is a lot of horseshit as UPS act as the Customs agents, they are the ones holding it! It should read 'Not got round to calculating how much we are going to charge you yet'. Similarly, 'In Transit' means 'Been bouncing around our warehouses waiting to be scanned yet again'. Oh and I have it on good authority that UPS have zero access to the UKARA database, so it renders their Firearms Declaration form even more useless. For those who have the 'Waiting for docs' crap, I would suggest proactively emailing their Firearms form to their clearance department and including the Tracking Number. Can't hurt at this stage.

I only run G&Gs in my GBBR they are excellent, I actually prefer them to Geoffs which have caused some jams in my stock MWS before.

Ok, so in yet a final display of incompetence, UPS have actually managed to fulfill their primary function as couriers by delivering my rifle, intact and working, a full day earlier than what is stated on their tracker and in contravention of my wish to have it redelivered on Friday. This incompetence is fortunate but yet again underlines how utterly useless their system of passing data between various apps and business functions actually is. On a side note - please see picture below - yet I still had to fill in their bullshit firearms form.....never again.....

Mine is on its way to Northampton. I have requested redelivery for Friday as I am not in tomorrow when it scheduled and instead of it being amended immediately its still pending. They can't even get that right. Utter wankers

Import fees of £43.99 on a £160 package. £11.50 for their 'brokerage' bullshit

Mine has finally apparently cleared customs so I should get it some time in the next month Sadly I dont think UPS realise they are shit. They probably think they are doing a great job.

Only if UPS are involved.....

Got this today - might be of use to some people. Basically they were just wanting a firearms declaration bullshit as usual, which again I had to figure out on my own as they STILL haven't asked for it. Maybe people should proactively send them in? Dear Sir/Madam, This e-mail is from UPS Brokerage at East Midlands Airport. We are responsible for completing UK Import Customs formalities on your behalf for UPS shipments. We are contacting you because we need more information from you in order to complete Import Customs formalities on a current shipment. Please provide Import Customs clearance instructions for the shipment referred to in the subject line of this e-mail. A copy of the documents we hold relating to this shipment is attached to this e-mail for your reference. As a matter of urgency, please provide us with your clearance instructions; including - Customs procedure or reason for import - Commodity Code or Plain language goods description - Your EORI number/VAT Number - Approval to use your Deferment Approval Number (DAN), where appropriate - Also, please fill out the attached form - Any other information we must take into account when completing this Customs declaration on your behalf Please respond by 5pm today, if possible. You can contact us regarding this Customs clearance request from 08.00 - 18.00 Monday - Friday on 03457 877 877 option 6 1 - By fax on 01332 815583 - In writing to UPS Brokerage, Building 106, Beverley Road, East Midlands Airport, Derby DE74 2TG To track the delivery of your shipment, go to http://www.ups.com/gb and use the tracking number in the subject line of this fax or call UPS Customer Services on 03457 877 877 Routine Customs clearance is included in UPS shipping rates. Government charges for example duties and taxes are usually payable for UK import shipments. These charges are in addition to the value of the goods and shipping charges you may have already paid to the seller. UPS Brokerage will apply additional fees for the use of the UPS deferment, for non-routine clearances and storage fees for shipments held in the UPS facilities pending your instructions. A full list and description of these charges is available at http://www.ups.com/content/gb/en/shipping/cost/additional.html All the best, Suzaine C. Canoy Customs Clearance Advisor UPS Brokerage UPS Ltd Registered Office: UPS House, Forest Road, Feltham, Middlesex TW13 7DY Registered in England 1933173 Tel: 03457 877 877 Fax 01332 815583 [email protected]

Yep same as mine, it has been 'cleared' numerous times, I have now had a voice mail that I had to listen to about 20 times to understand telling me to email them but not telling me what information they needed to clear the parcel. Its the ultimate fucking guessing game with these jokers, they only ever give you half the information

Wouldnt get too hopeful, mine cleared then went back into the black hole of the warehouse

And I am now back at held in warehouse again @Pimando you have the details of whomever you spoke to?

Thanks

It would be helpful if you told me the email. They havent emailed me. Thanks

Its has cleared Customs. I suspect they want the invoice so they can bill me, but they should have it on the fucking parcel already. More galling is that I need to chase them for this info rather than them telling me what is required

I have the same thing - where did you send it? Original documents required (Immigration documents, Visa etc) - not sent me an email yet saying what to do

Its entirely UPS doing and I can make an educated guess as to why. It will be the utilization of furlough to avoid paying 80% of staff wages, they probably still have a skeleton staff on and therefore can cut costs and try to maintain their current contracts at minimum cost whilst still charging their customers for the previous service. Combine this with COVID shipping delays from Europe and Brexit providing a decent excuse for the delay and you have our current situation. It will be entirely management driven.

Fixed that for you

Just had my status changed to Held in Warehouse - so no doubt it will sit there till Customs get to it.

Standard UPS practice been doing it forever even for non RIF related stuff. Basically they are idiots

Thing is Gunfire do offer GLS - has anyone tried this as an option to the UK and is there any difference?

I had the same thing - I think that is Polish customs mate so you still have a LONG wait on your hands. Mine has been sat in Essex since the 16th

My SOP is to include my UKARA in my shipping address. Sadly Gunfire seem not to have done this on this occasion, still the bloke I spoke to said that they werent awaiting any further info it is literally just sat in a container

Just phoned them to check if there was any information they needed apparently not, its just sat in a container waiting to be unloaded....

I ordered from GF on the 8 Feb, arrived in the UK on 16th and is still sat in Essex as of today. Fucking UPS are useless.

Dude, I would be seriously interested in one of these but in a normal AK drum mag format if you could squeeze it into one of those?