Walkerboh Posted September 13, 2020 Posted September 13, 2020 I am still waiting for my package from indonesia via ups. It's been 6 days now and still waiting for release at the clearing agency then will be forwarded to my destination city for delivery. Why is it taking so long? I've paid the duty tax on it on the 2nd. Is this normal? Getting so worried as I need this for my craft business I'm trying to start.
Moderators Tackle Posted September 13, 2020 Moderators Posted September 13, 2020 26 minutes ago, Walkerboh said: I am still waiting for my package from indonesia via ups. It's been 6 days now and still waiting for release at the clearing agency then will be forwarded to my destination city for delivery. Why is it taking so long? I've paid the duty tax on it on the 2nd. Is this normal? Getting so worried as I need this for my craft business I'm trying to start. Out of interest where are you based, & is this remotely Airsoft related ?
FreeFrag.UK Posted September 13, 2020 Posted September 13, 2020 I would be of the inclination to touch base with UPS tomorrow to see if they can provide more information. In addition to Tackle's questions if this is airsoft related I would be curious to know exactly what you have ordered if it is airsoft related and if it is a gun I'd be curious to know if you provided your defence for it to be added on the outside of the package.
Cr0-Magnon Posted September 16, 2020 Posted September 16, 2020 Firstly I would like to point out that your post reads like a complaint email to us, rather than a polite request for advice. Secondly as pointed out above you haven't provided enough details. I used to work for DHL (the freight forwarding side, not courier) and it always used to amaze me that customers would constantly moan at us about decisions and delays made by the local customs authority. I ordered a drum magazine from evike and in addition to the massive delay in it arriving in the country, it took over a month to even be looked at by customs.
Moderators Tackle Posted September 16, 2020 Moderators Posted September 16, 2020 He's not been back since he posted this, something a bit fishy methinks ???
Schnakey Posted September 16, 2020 Posted September 16, 2020 I've had issues with UPS and Airsoft. They wanted extra money (for 'processing my ukara license') and proof of ukara for some magazines and a foregrip and were very rude about it!
Supporters Rogerborg Posted September 16, 2020 Supporters Posted September 16, 2020 On 13/09/2020 at 09:49, Walkerboh said: I need this for my craft business I'm trying to start I'm guessing he might have been looking for airbrush-forums.us
Cr0-Magnon Posted September 16, 2020 Posted September 16, 2020 25 minutes ago, Rogerborg said: I'm guessing he might have been looking for airbrush-forums.us Halloween is right around the corner. Full-auto pumpkin carving!
GeorgePlaysAirsoft Posted September 16, 2020 Posted September 16, 2020 Just on the subject of UPS I had a similar experience to Schnakey - though I wouldn't say they were rude to me, for whatever that's worth. In this case I ordered an outer barrel from evike was flagged up under some customs code, I had to complete a form which I have attached below if anyone is curious - perhaps if you emailed them in advance it could speed stuff up. The form does make it seem like they want UKARA for just parts, I pretty much answered "no" or "n/a" to every single question and it was fine. I have a contact email for a member of the "brokerage" team at East Mids airport - if anybody wants it drop me a PM. Thanks RIF DEC (1).DOC
Tommikka Posted September 16, 2020 Posted September 16, 2020 1 hour ago, GeorgePlaysAirsoft said: Just on the subject of UPS I had a similar experience to Schnakey - though I wouldn't say they were rude to me, for whatever that's worth. In this case I ordered an outer barrel from evike was flagged up under some customs code, I had to complete a form which I have attached below if anyone is curious - perhaps if you emailed them in advance it could speed stuff up. The form does make it seem like they want UKARA for just parts, I pretty much answered "no" or "n/a" to every single question and it was fine. I have a contact email for a member of the "brokerage" team at East Mids airport - if anybody wants it drop me a PM. Thanks RIF DEC (1).DOC 24 kB · 2 downloads In general an addressee might be asked the question about an VCRA Defence purely on the markings on a package. As per George’s form, it would be a declaration that begins asking if it is a RIF. (Interesting to see that they now have a section for paintball) Its always easier if the information is clear on the label, but importers are likely to be asked if contents are a RIF without anything being opened. The costs that would generally occur are any import duty/VAT and a handling fee from the import carrier at the customs point. (they may or may not be the same carrier as it was sent with) In the last I’ve not heard of carriers charging a fee for handling a VCRA Defence query - but I wouldn’t be surprised if a fee was charged when there’s not a duty handling fee. In some cases you may get a charge for storage if it’s held for some time between arrival and clearance of your payment and/or defence
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