Just a quick add, not sure if it's just business customers but the last UPS shipment I had arrive the declaration system kinda went semi-digital. I got an email to say follow this link, then I had to fill out a few HS questions and then was told to download the usual form, fill it in and upload, pay my fees etc. All done without the UPS person phoning and then emailing me direct. Great I thought! Step in the right direct at least.
However after 2 more days of no movement I then get the usual call and email from UPS asking me to fill out the form haha....So filled it out twice in the end..
Anyone else have this?