Lmc17 Posted March 18 Share Posted March 18 Looking for thoughts from people.. Purchased Glock 17 gen 5 from forum. It’s arrived and it’s damaged (see pictures)seller is saying it wasn’t damaged prior to sending so refusing to refund. cant check the original add as its been taken down and owner said he doesn’t have the pictures he took for the advert. anyway this can be reviewed by an admin as there will be a lot of all posts with pictures etc. should seller refund or is this now my risk as he’s saying I could of dropped it? kept sellers name out for now as only fair. he did say I could return it but now saying he won’t. Thanks Cannonfodder, Galvatron, Nick G and 2 others 5 Link to comment Share on other sites More sharing options...
Chev Chelios Posted March 18 Share Posted March 18 Is taking adverts down a normal thing? Not something I have ever done. I just mark them as sold. I think your right, first thing we need to do is see the add. My character is worth more in the community than the price of a pistol so if it was me I would offer to source a new lower or offer a full refund. Claiming on the insurance (even if it had enough to cover) will likely not pay out due the the nature of the item. Having issues like this just sucks and spoils the small moment of joy getting a new toy. Hope you can come to a resolution. Link to comment Share on other sites More sharing options...
Lmc17 Posted March 18 Author Share Posted March 18 I’m not sure about the ads mate I do know some just mark as complete. I’ve heard admins can recover post and then see the photos provided. And yeah I just wanted it sorted whilst it’s likely a minor thing you can’t get gen 17.5 lower atm which makes it annoying Link to comment Share on other sites More sharing options...
MistakenMexican Posted March 18 Share Posted March 18 I have two thoughts: Firstly, if he’s sold you broken kit, what else isn’t right about it all. Having a few of those glocks, it’s not easy to break the frame like that. So what else is broken? Second, if it was a genuine mistake, why wouldn’t he want to make it right? It’s quite easy to narrow down which advert you bought - given what was paid for the pistol, surely a few quid to keep everyone happy wouldn’t be a big deal? A new guarder frame for a gen3/4 is £40 at most. So I’d assume a £40 refund would have kept everyone happy? If you’ve paid via PayPal G&S - I’d take it to PayPal. Make sure you collect screenshots of the conversations to provide to PayPal as evidence you’ve tried to resolve this like adults. Take plenty of clear photos of the condition of the pistol as well. Everyone makes mistakes - I’ve sold a couple of pistols that I absolutely know where immaculate but “don't work” on arrival. Even had photos and videos to prove it. However, you could sit around and blame the seller or the buyer, but it doesn’t fix the problem. In those cases typically the seller would either offer a partial refund to the value of repairing the damage. Or a full refund for a return of the goods. Ultimately it’s a reputation thing. Personally I don’t want to be slated for being a conman or a scammer, so I’d do what I could to keep the buyer happy. The fact he has no photos and he’s taken down the advert raises red flags to me. I mark adverts as complete/sold and I still have photos of sales from 8 weeks ago. If he can’t prove it was immaculate before sending it to you, I’d imagine you have a strong case with PayPal. Tommikka 1 Link to comment Share on other sites More sharing options...
hitmanNo2 Posted March 18 Share Posted March 18 Name and shame with negative feedback. Everyone needs to know to avoid this seller. That was not done in transit (assuming original/secure box etc) so either the seller broke it before hand or OP did. Considering the seller conveniently doesn't have any photos to prove otherwise (who does that?), I think it's fair to assume... Rogerborg, MistakenMexican and Tommikka 3 Link to comment Share on other sites More sharing options...
Moderators Popular Post Tackle Posted March 18 Moderators Popular Post Share Posted March 18 48 minutes ago, Lmc17 said: Looking for thoughts from people.. Purchased Glock 17 gen 5 from forum. It’s arrived and it’s damaged (see pictures)seller is saying it wasn’t damaged prior to sending so refusing to refund. cant check the original add as its been taken down and owner said he doesn’t have the pictures he took for the advert. anyway this can be reviewed by an admin as there will be a lot of all posts with pictures etc. should seller refund or is this now my risk as he’s saying I could of dropped it? kept sellers name out for now as only fair. he did say I could return it but now saying he won’t. Thanks Even if it wasn't damaged prior to shipping, the seller has a contract with whoever he shipped it with, it's his responsibility to initiate a claim with them. In turn, you need to start a dispute with PayPal to get your money back, or an agreed partial refund. So you may need to return it, but whatever happens never stop the dispute until it's completely resolved & the moneys in your bank. Rogerborg, Cannonfodder, Galvatron and 2 others 4 1 Link to comment Share on other sites More sharing options...
Cannonfodder Posted March 18 Share Posted March 18 1 hour ago, Lmc17 said: cant check the original add as its been taken down and owner said he doesn’t have the pictures he took for the advert...... .........he did say I could return it but now saying he won’t. All massive red flags in my opinion. You've got a pretty strong case to get a refund via PayPal or a charge back from your bank so I'd get onto them asap. Even if it really was damaged in transit then the seller is still responsible for refunds and would need to claim on the insurance. If they didn't have any or sent it via a firm who don't ship rifs then that's their tough luck. 1 hour ago, hitmanNo2 said: Name and shame with negative feedback. This. Exposing scammers and problem sellers is the only way to get them to stop Tackle and Tommikka 2 Link to comment Share on other sites More sharing options...
Moderators Jez_Armstrong Posted March 18 Moderators Share Posted March 18 was the box it was sent in damaged? Cannonfodder 1 Link to comment Share on other sites More sharing options...
Popular Post Lmc17 Posted March 18 Author Popular Post Share Posted March 18 all sorted the lad has refunded. And no the gun was well packaged in a Glock gun box rather than cardboard box etc so was impossible to be damaged during transport Rogerborg, ButcherBill, Galvatron and 2 others 5 Link to comment Share on other sites More sharing options...
Moderators Tackle Posted March 18 Moderators Share Posted March 18 Looking at the pics, definitely damaged prior to shipping, but glad it's now resolved👍 Chev Chelios 1 Link to comment Share on other sites More sharing options...
Popular Post Anonymoose Posted March 18 Popular Post Share Posted March 18 3 hours ago, Lmc17 said: Purchased Glock 17 gen 5 from forum. It’s arrived and it’s damaged (see pictures)seller is saying it wasn’t damaged prior to sending so refusing to refund. Can't check the original add as its been taken down and owner said he doesn’t have the pictures he took for the advert. He did say I could return it but now saying he won’t. 19 minutes ago, Tackle said: Looking at the pics, definitely damaged prior to shipping. Genuine seller, y'know.. 👀 Galvatron, Cannonfodder, MistakenMexican and 2 others 5 Link to comment Share on other sites More sharing options...
MistakenMexican Posted March 18 Share Posted March 18 26 minutes ago, Anonymoose said: Genuine seller, y'know.. 👀 That aged well 🤣 Tackle, Cannonfodder and Anonymoose 3 Link to comment Share on other sites More sharing options...
Moderators Tackle Posted March 18 Moderators Share Posted March 18 40 minutes ago, Anonymoose said: Genuine seller, y'know.. 👀 Lol, I thought the name seemed familiar 🤣 Link to comment Share on other sites More sharing options...
Dogsbody100 Posted March 18 Share Posted March 18 So he mouthed off big time about how he was a good seller then sent a damaged rif to a buyer? Oh dear. He’s looking great now isn’t he? Glad he refunded. Galvatron and MistakenMexican 2 Link to comment Share on other sites More sharing options...
AidanSWYD Posted Monday at 11:17 Share Posted Monday at 11:17 This was a genuine mistake (they do happen in life, shocking i know!) Had no idea it was damaged. Refund was sent with no questions after i had double checked pics that it was done prior to shipping. Had i noticed it before posting the Ad i'd have 100% mentioned it in there! Never had any issues on here with selling any of my items before. In fact, only ever had praise.. definitely not a "problem seller" or "scammer". Link to comment Share on other sites More sharing options...
AidanSWYD Posted Monday at 11:59 Share Posted Monday at 11:59 On 18/03/2025 at 15:46, MistakenMexican said: I have two thoughts: Firstly, if he’s sold you broken kit, what else isn’t right about it all. Having a few of those glocks, it’s not easy to break the frame like that. So what else is broken? Second, if it was a genuine mistake, why wouldn’t he want to make it right? It’s quite easy to narrow down which advert you bought - given what was paid for the pistol, surely a few quid to keep everyone happy wouldn’t be a big deal? A new guarder frame for a gen3/4 is £40 at most. So I’d assume a £40 refund would have kept everyone happy? If you’ve paid via PayPal G&S - I’d take it to PayPal. Make sure you collect screenshots of the conversations to provide to PayPal as evidence you’ve tried to resolve this like adults. Take plenty of clear photos of the condition of the pistol as well. Everyone makes mistakes - I’ve sold a couple of pistols that I absolutely know where immaculate but “don't work” on arrival. Even had photos and videos to prove it. However, you could sit around and blame the seller or the buyer, but it doesn’t fix the problem. In those cases typically the seller would either offer a partial refund to the value of repairing the damage. Or a full refund for a return of the goods. Ultimately it’s a reputation thing. Personally I don’t want to be slated for being a conman or a scammer, so I’d do what I could to keep the buyer happy. The fact he has no photos and he’s taken down the advert raises red flags to me. I mark adverts as complete/sold and I still have photos of sales from 8 weeks ago. If he can’t prove it was immaculate before sending it to you, I’d imagine you have a strong case with PayPal. Firstly.. I did offer to sort out a new lower frame as i have a guarder gen 4 frame for another build. But i know that guarder currently don't make a 17.5 frame yet and the gen 3/4 does not fit the new TM TCU without alot of modification! So that wasn't going to be an option either really. The only other way would be to cover it with one of the OEM backstaps and that's not a fix, just covers up the damage. So there was offers made and i tried to find some way to resolve it so he could keep it but like he said he's OCD with all his kit so that damage was a deal breaker. At which point i said let me double check the damage was there before i sent it as i didn't want to refund and end up with a rif i hadn't broken. Upon checking some pictures, which it hard to see in, as i hadn't really photoed the back of the gun much. I could definitely see that the rear left of the lanyard loop was missing before sending. So refund sent no further questions. There's nothing else damaged on it. So to say "it’s not easy to break the frame like that, what else is broken." is very much exaggerated, as i've seen plenty REAL glocks with the exact or very similar rear lower frame damage! Normally, from being dropped onto hard surfaces, i.e shooting range concrete floors, with no magazine. Check online for MANY references and pictures to that. Also being that the frame quality on the TM gen 5 is VERY different to other brand and previous gen TM's. In all honesty, the one thing i wasn't very impressed with was the quality of the lower on the new TM. Feels shiney and very plastic as opposed to a more matted polymer finish and feel. So could be down to the material used on the 17.5 TM frame too. Assuming you own a TM G17.5 too, to confirm your theory? Everyone does make mistakes and this was a genuine mistake and i don't believe i should be put on blast like this AGAIN! All i was trying to do was sell a rif. Yes, it maybe was priced a little higher than "Ethical". But that's upto the buyer to decide if they want to pay a little more for something scarce or rare.. Same happens with motor vehicles, clothes, art. The list goes on and on. Go read up on economics if you're sat there getting mad about it. The reason for selling that and trying to get the best price i could, is that i'm trying to fund a new targeted therapy for my Fathers aggressive stage 4 lymphoma as all other treatments have failed now. So apologies if i seem a little stressed and snappy at the moment lads. Link to comment Share on other sites More sharing options...
Moderators Jez_Armstrong Posted Monday at 12:48 Moderators Share Posted Monday at 12:48 Done and dusted Both parties have had their say (and even ones that weren't a part of it) Tackle and AidanSWYD 1 1 Link to comment Share on other sites More sharing options...
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