Jump to content

Warhead Industries support???


Davegolf
 Share

This thread is over three months old. Please be sure that your post is appropriate as it will revive this otherwise old (and possibly forgotten) topic.

Recommended Posts

Hi all!

 

Got a dead warhead motor, tried contacting Warhead fia FB, they only apparently deal via email now, so emailed multiple times ([email protected]) no response.

Is there some big holiday / other contact / no support anymore?

 

Cheers

Link to comment
Share on other sites

Is it a new one?

 

Link to comment
Share on other sites

Posted (edited)
4 hours ago, Davegolf said:

Hi all!

 

Got a dead warhead motor, tried contacting Warhead fia FB, they only apparently deal via email now, so emailed multiple times ([email protected]) no response.

Is there some big holiday / other contact / no support anymore?

 

Cheers

It was a while back but when I needed them their support was exceptional (they fixed the motor over the Christmas break under warranty when I snapped a paddle like a noob).

 

I got in touch via Facebook Messenger and got a pretty much instant response if that’s any help?

Edited by Duff Beer
Link to comment
Share on other sites

4 hours ago, Shamal said:

Is it a new one?

 

New yes

2 hours ago, Duff Beer said:

It was a while back but when I needed them their support was exceptional (they fixed the motor over the Christmas break under warranty when I snapped a paddle like a noob).

 

I got in touch via Facebook Messenger and got a pretty much instant response if that’s any help?

I originally tried to contact via FB Messenger but the auto response is you have to email as FB was spammed to much??

Link to comment
Share on other sites

I’d have a chat with whichever dealer you bought it from, and ask them to get in touch with Warhead directly on your behalf

Link to comment
Share on other sites

  • Supporters
On 08/05/2024 at 22:26, Davegolf said:

New yes

 

Under 6 months old?  Then it's a problem for whoever took your money, and you can get it back from them.

Link to comment
Share on other sites

FYI in the end i commented on a FB post of theirs to try and get attention, it worked, they found my emails, took the motor last thursday and have repaired it.

 

If you ever get 4 red light flashes on your Warhead motor it means there is a hall sensor fault.

Link to comment
Share on other sites

This thread is over three months old. Please be sure that your post is appropriate as it will revive this otherwise old (and possibly forgotten) topic.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...