Can't believe how long it took @ak2m4 to get my motor shipped!
I ordered on 05/04/19 13:48 and it was shipped on 05/04/19 14:22. It took 36minutes to ship my purchase! Disgrace!
(Obviously a joke, great service as always!)
Have you tried phoning them? Patrol Base are pretty good for customer support. Call them and tell them you're not happy and they will most likely try their best to remedy your situation.
He's been active since you've first contacted him... Kind of shady if you ask me. I must say I've not seen any other retailers sign onto a forum and try to contact an MIA member before so good on you.
Customer Service is the definitive line between having frequent rebuyers and good reviews so keep it up and I'm sure you'll gain a nice reputation