ghostwalker

Aaaaahh yes my herpes that shining light of courier services ! 

Had a parcel being delivered by them a few wks ago as I was away over night I logged in and stipulated ‘leave with neighbor’ (I have wonderful retired neighbors , there both deaf as a post and blind as a bat so perfect Airsoft neighbors !) any hoo get a txt saying “left in designated safe place , the porch” only problem there I don’t have a porch , I do have an angled section of roofing that sticks out about 3ft above the front door but no walls to it so definitely NOT a porch , so in the picture he so kindly sent me you can see said parcel leaning up against my front door in plain view for all to see! 🤬🤦‍♂️🤬

Last delivery by Hermes, person turned up in a knackered old fiesta..didn't bother with ringing the bell..found my package thrown over side door to the garden by my garage.  All recorded on cctv.  Complaint sent..not heard a thing back.  (3 months and waiting...guess an apology got lost in the mail..) 

I didn’t bother trying to complain to herpes I just put a poor review on millets website when it asked me to review my buying experience AND was contacted by there customer care team very next morning ! After back and fouring with some Doris on there team I got a £10 voucher as an apology for poor customer service .👍