Katzw64

That is the ultimate question, and one I would most certainly like an answer to as well.

Yes, I am part of the team, and have been since the first day we came up with the grand idea of opening our own shop, from getting the keys, dealing with our first delivery, installing the new till systems to building and organising our first playing site at the checkpoint, to expanding again to include our current cqb site and shop in Treforest. It seems you do not know Parrot as well as you might think, as I am his wife and answer just as many of our emails, social posts, phone calls etc as he does. I simply choose to stay in the background and not be on the website, also because I was holding down my own career with the NHS when the business first began. As for the shop owner doing a "one off job", I can assure you he does no such thing. He is more than capable in his own right, however our tech chose to take a step back from technical work due to personal issues back at the beginning of 2022 when the shop had been open for almost a year. We did not resume tech work until we had sourced a reliable, skilled replacement after many requests from customers' returning business, because we do actually care about the services we offer and strive to be the best we can be in an ever expanding arena. Whilst I have also stated that I am by no means an expert in the field, Specna has always come in as a "starter" brand and the lower end of budgets. We have used Specna hop units as standard replacements, but when upgrading, there is, as a rule, usually a more robust and reliable option available or simply a higher spec option available. On a separate note, Many players and customers will have also seen me take up the marshalling reins at our sites recently. I have manned the shop singlehandedly quite a few times at the old shop on Crwys Rd as well as the new shop in Treforest.

So I will be joining this thread on behalf of Airsoft Cymru. The first point I will absolutely defend to the death, is the use of a specna arms gearbox. We have never and will never use these gearboxes in any products. I have copies of all invoices to prove this as well. The second point is we were not accepting tech work at the time stated, and we only started accepting new tech work when we contracted out to White Wolf tech and build in may of this year (2023) after many requests to resume this service. Thirdly, at no time has any issues of this nature ever been raised with us personally or professionally. Fourthly, no tech worth their salt would ever downgrade a gear box when trying to maximise potential (personal opinion on Specna gearboxes from someone who does not profess to be an expert). Fifth, I would like to thank everyone who contacted us regarding this thread for allowing us the opportunity to defend ourselves. I am very sorry that this person has not had a good experience with their gun and wish them all the best with RAT. I am also very sorry that it has resulted in unfounded accusations and mild threats on marauder's part and having to resort to us ever having to defend ourselves from what is quite frankly libelous in nature, considering our positive footprint on social media and reviews platforms.