We have all suffered through covid, the site owner is no exception, but they aren't going about recovery if that is how they treat folk who choose to play at the site.
Anyone who has decent leasure retail experience will tell you its not the one-offs that grow a business, its the repeat client. Once they go then things get very tricky.
I know, as I'm sure others here do, that as self employed folk things are as hard now as ever as we have had to dip into savings, cut back, find cost saving where we can to survive.
Slapping the faces of locals and regulars isn't the way to do it.