The best one about student finance, is that if you forget your customer number, and can't reset online, they tell you to phone them.
BUT, it's impossible to speak to anyone or do anything with them over the phone without the customer number. Endless cycle of silliness.
Currently angry because I have to pack my room into the back of a Kia Ceed.
BTW, hubert, I got two AWESOME kills with my L85 last night, 50m+, single shot, two lads; when I got back to the safezone one of them goes to me "we were fine and dandy sitting out of range of everyone behind that mudpile till you showed up, we knew we were ****** when we saw that bloody L85 of yours"