To be fair they had more Acct Mgrs than they needed really. Shame though I got on really well with ours - she was a gamer and sorted me out extra discount on graphics cards and stuff!
Out of the 4 stores only the Reading and Portsmouth were making profits, so the closed all but the Portsmouth store. The profits margins on IT hardware is tiny, when the first 4TB HDD came on to the market Novatech were only making something like 38p profit on each one.
think your technically entitled to compensation for the "subsequent loss" of having to take another day off, is bit a hard one to successfully squeeze outta companies though
