Angry with Argos now..
3 months ago, I cracked my iPod screen, I have the 3 year accidental damage cover, so rang them up and they collected it a week later and said it would be repaired in one month or a replacement would be sent out.
2 months later, nothing from them. Rang them up, said they had lost it and a new one was going to be sent out, with the 3 year cover still valid.
Week later still nothing, so rang them back up, they said the same again.
2 weeks after that (today) I get a letter from them, saying it was unrepairable and they will send £175 in vouchers for replacement and the cover is now void, which cost me £45 because it is unlimited.
A cracked screen is not unrepairable, and replacements only cost £20 or so. They've lost my iPod (been told that twice) and claimed it can't be fixed, so are sending vouchers to buy a replacement and voiding my £45 cover.
Not happy. Will be complaining and arguing with them tomorrow.