I’ve just received an order from these guys
I ordered from them because, they had what I wanted and they were almost £80 cheaper than uk suppliers
I ordered in January, forgetting it was Chinese New Year
My order was dispatched on the day they re opened after a week of being closed, keeping in mind they will have had quite a few orders to process.
My item took two weeks to the day, and was labelled with a price that was almost half of its true cost.
Good to see they are willing to “play the game” to help out if you do get a charge for vat etc at customs.
Fortunately, my package slipped through and no charges were processed despite an email from Royal Mail warning me that I could have one prior to delivery.
Great communication and service from them.
I will order again 👍