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Posted

Have a search on here but I believe it's still Parcel Force, you're limited to £100 compensation, check this as it's off the top of my head and it's late ?

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Posted
7 hours ago, EDcase said:

The only 'legal' way is ParcelForce48

Don't bother with extra insurance because RIFs don't qualify.  (Don't know if anyone has made a claim for insurance)

I'm sure insuring the accessories is fine 

Posted
1 hour ago, Jez_Armstrong said:

I'm sure insuring the accessories is fine 


I guess only if you can prove the value of the accessories ? And that they are indeed damaged in transit ? 

Posted (edited)

Yeah, insurance is always a bit dubious.  I'm sure making a claim means filling in a long form and showing receipts of what they cost.

Edited by EDcase
Posted
9 hours ago, EDcase said:

Yeah, insurance is always a bit dubious.  I'm sure making a claim means filling in a long form and showing receipts of what they cost.

A claim involves relevant documentation - in the case of a sale the transaction qualifies as a receipt.

 

I have not claimed for a RIF but I have claimed for eBay and Vinted sales, Vinted wouldn’t be too applicable here as that usually includes Vinteds contracted carriers (and is passes over to Vinted to resolve in the ‘lost’ timeframe) but when Royal Mail is selected the seller deals with Royal Mail

 

I have managed to successfully claim value based on a screenshot of the transaction payment -  of course up to the insured limit.

 

 

A private transaction should of course be paid via a suitable method (PayPal etc) and not tagged as friends & family money owed etc

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