SilentSparky

I done another order, after the fun of the first one. It wasn't as painful this time around, here's the timeline: 9th Apr - Order placed 12th Apr - Shipped 16th Apr - Arrived in UK 28th Apr - Voicemail left to me from UPS 29th Apr - Received RIF import doc (went in my spam so didn't return until 4th May) 4th May - Fee's invoice received & paid 11th May - Package received, no Border Force tape, so wasn't opened up/inspected (contained a RIF) So around 4 weeks, which is better than the 10wks odd when they first started back up.

Yes I noticed they were taking UK orders again, maybe they're seeing movement of items getting delivered and issues resolved?

From my parcel, one RIF was opened up and not packaged back very well, so obvious they had a look at what it was, one was seemingly unopened.

So I just randomly had my parcel turn up, I had checked tracking this morning and saw the usual "Warehouse" scan 😞. Tracking now shows delivered, but was never out for delivery. Info: Ordered 12th Feb, arrived in UK on 19th Feb. Parcel contained RIFs, it's been opened up at some point and has Home Office Border Force tape on parcel. No duty paid Edit: Firearms form completed on 25th Feb There's hope people 🙂

Just had an update alert, something different from the usual Warehouse scan and "Held" status:

I had a large order pre-Brexit, but there's always more stuff to buy right 🙂 I knew there would be some charges and wanted to test the water with a smallish order, to see what they amounted to. I assumed there maybe a few days or maybe even a week extra in the shipping process, but I wasn't expecting a month+ with still no sign of anything happening. On the plus side, it's opened my eyes to how poor UPS are and shall now actively avoid them, prior to this I had a perception that they were actually a good courier...

Also had another scan this evening, but no closer to receiving anything it feels.

I've been wondering the same thing, if it wasn't a hobby purchase I probably would of already raised it. But like you, treating this as a last resort, as I don't want to cause TWG issues as it's not their fault. UPS seem to be doing just enough to not "lose" the item, I had another Warehouse scan last night, mine's been at Stanford Le Hope since 19th 😞

Mine hasn't updated since 3rd March, (shipped 12th Feb). Last update was just a Warehouse Scan. Status is "Held in Warehouse", no fees paid. Have tried Customer Service a few times, clueless to what's going on and to contact sender. Expected some delay's, but just coming up to a month and no sign of anything happening soon.

Had a prompt response from TWG: "All our packages are held in a warehouse in the UK and we are waiting for information from UPS" Assumingly it's UPS clearing the packages through customs. Not Taiwangun's fault at all, feel sorry for those guys as it must be impacting them.

Anyone had any movement, my order (placed on 12th Feb), has not moved from the UK Warehouse since 23rd Feb... EDIT: just got off the phone to UPS, no help at all, other telling it hasn't been scanned since 23rd, as per the tracking I can see and to contact the shipper

My "stuff" was getting everywhere, so I picked up a cheap secondhand bookcase and turned it into a Airsoft storage unit 🙂

Just to echo the other comments great quick service from AK2M4, new ZCI barrel and Maple Leaf rubber new fitted 🙂