Hey guys, came across this thread when I asked an airsoft WhatsApp group I was in what they thought about Xtreme Tactical as I was about to place a pre-order and heard some worrying comments then was eventually directed to this thread.
I'm here to speak in defence of Xtreme Tactical with no affiliation to them, but simply a customer of theirs since they were Rifle Optics UK on eBay and more recently Xtreme Tactical in their own store.
2016 July: Elcan Spectre FDE for 7.62 from Rifle Optics UK on eBay.
2016 November: Eotech branded handheld thermal sight X320 from Rifle Optics UK on eBay.
2024 June: Holosun 509T in FDE from Xtreme Tactical from their site
2024 July: SIG Romeo X Pro FDE (Released a month ago, which the owner listed on their site within a few days at my request, received just under 2 weeks later)
I have had nothing but good experience, these optics are all difficult to source even with other sites which I buy from often, such as TacticalKit or Uttings. Prices have been within market range and they are also VAT registered for those this is relevant to.
I can't speak for the way the owner behaved or how it "got personal" given none of the exchange were made public by either party, if you are a legitimate shop that deals in genuine optics and accessories, which in my experience Rifle Optics / Xtreme Tactical proved to be, being called out by someone who isn't a customer of yours that you are a fraud is understandably frustrating to say the least, especially when the accusation seems mostly from observing screenshots and markings, which any collector of real optics can tell you, markings can change even for the same model between batches, and just because something is real and costs a lot, does not make them immune to bad QC (I've had to exchange the Trijicon SRO with Beechwood due to visible glue residue in the diode lens reflecting through the sight picture, every one of my Eotech has delaminated and I own Surefire(s) with at least three different type of markings). I can however speak to my experience as a customer, every one of these purchases have been dealt with swiftly, shipped within the stated time windows, there were no troubles with customs as they were shipped from the UK, and the products were as advertised (i.e. genuine).
I'm going out of my way to do this because it felt like the dogpile was unfair, as an optics and accessories collector in the UK and a happy customer, the service Xtreme Tactical offers is rare, hate to see the attacks against them go unchallenged.