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Octagon Airsoft Customer Service


HuttArmouries
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So a few weeks ago I ordered a tercel type 89 rifle from octagon. It arrived after a week or so but upon arrival I found that the stock was broken and the handguard was snapped. I emailed octagon with photos of the problems and my order number and now a week later I have a brand new stock and handguard no questions asked or extra payments requested. I highly recommend them based on this customer service and they stock some of the harder to find guns out there so they are really worth a look. 

photo_2020-10-08_17-56-51.thumb.jpg.ea5386efb958a7a60cd72304d04ab285.jpg

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On 22/10/2020 at 16:23, HuttArmouries said:

So a few weeks ago I ordered a tercel type 89 rifle from octagon. It arrived after a week or so but upon arrival I found that the stock was broken and the handguard was snapped. I emailed octagon with photos of the problems and my order number and now a week later I have a brand new stock and handguard no questions asked or extra payments requested. I highly recommend them based on this customer service and they stock some of the harder to find guns out there so they are really worth a look. 

photo_2020-10-08_17-56-51.thumb.jpg.ea5386efb958a7a60cd72304d04ab285.jpg

What did they cost you by the time it arrived?

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