soz just kidding - anybody who deals with joe public has my sympathy. Most talk to peeps like $hit hardly ever a please n fanx and joe public are thicker than concreted $hit
yup - I did work in retail many many moons ago and was quite good at it but people have got ruder over the years. Luckily I mainly work with machines now and boy am I rude and absuvise to those bastids if they play up