Feel like a lot has been taken out of context here, I posted to check the website is legit as so many red flags started to show after I placed the order, not complain I hadn't got received the batteries yet. Thought that was more clear but obviously!that didn't come across.
@TacticalWaifu unfortunately the world where I spend most of my waking hours errors like not sending emails on time or doing something that's been agreed verbally or written are reportable to industry regulators. Whilst I get people are only human I sometimes forgot the ridiculous standards I'm used to having to follow.
If you haven't worked in an environment like that be glad.
Sorry if I got everyone's back riled up because I was concerned about the website being a scam.
Although the fact no one seemed concerned over the other red flags who hadn't used the website before is worrying in some ways. In this case harmless in another case you never know.
Tldr: website is legit, I've annoyed everyone for spotting some potential scam signs.
Will say reason I didn't call is because they aren't going to admit a scam over the phone and with written proof (emails) it makes it easier to raise disputes in the future if needed. Force of habit getting stuff in writing as ensures it never becomes a he said, she said argument.