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RIF from HK stuck at customs 😭 HMRC say I need a RIF declaration form that doesn't appear to be readily available on the internet. Hopefully Parcelforce come good tomorrow when I ring.
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God are you kidding? I thought they'd all moved to a online/phone based system. Oh well, at work until Friday anyway so that'll probably work out fine for me
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Once it's cleared customs, goes to the local depot, then you can phone up, give them your tracking code and ask to pay the fees, they will then give you a 16 digit payment reference code you can enter here: https://www.parcelforce.com/receiving/customs-charge/ and pay online, it's an arse but beats waiting for a letter to arrive with the code