Gunboat Diplomat Posted Thursday at 09:03 Posted Thursday at 09:03 Most retailers are pretty reliable at getting a box delivered these days, but after some pretty shaky after sales support on a recent order where the wrong item was shipped, I'm on the hunt for somewhere new to shop. Any recommendations for stores that actually have well organised and prompt after sales support? Preferably with a good focus on GBBRs as that is the bulk of my spending these days!
Hami Posted Thursday at 21:07 Posted Thursday at 21:07 Back in the day I remember fire support were good with this stuff. They can also get random bits and bobs Gunboat Diplomat 1
AirsoftTed Posted Thursday at 22:29 Posted Thursday at 22:29 I’ll second Firesupport. Always great service, before, during and after an order. Lyndication and Gunboat Diplomat 2
EDcase Posted Friday at 01:10 Posted Friday at 01:10 I've had good after sales from Patrol Base with faulty returns. EvilMonkee and Lyndication 2
ruskitseller Posted Saturday at 14:14 Posted Saturday at 14:14 I have had great experiences with Fire Support, BZ Tactical, Eagle 6 and Patrol Base. Gunboat Diplomat 1
Cooperman26 Posted Saturday at 15:59 Posted Saturday at 15:59 I can’t fault PatrolBase. Nor can I fault DKArmaments. BZ fantastic. Gunboat Diplomat 1
Gunboat Diplomat Posted 4 hours ago Author Posted 4 hours ago Thanks all, I've used Firesupport a few times but never needed to use their after sales so will keep them in my list. BZ have come up a few times in my searches so I'll add them to my roster of places to throw money at. HZR13 1
Baser Posted 4 hours ago Posted 4 hours ago Patrol Base have been good the couple of times I have needed to return kit for warranty work. Always sent back next day delivery in a fresh shipping box. I dropped a gun in while travelling for work and it made it home before I did. Fire support are great a sourcing kit, I needed a part for my LCT G3 which I couldn't find anywhere and my usual LCT shop said they couldn't get the part. Fire support ordered it from LCT in Taiwan and delivered it in a couple of weeks! Modern Warrior are my local store, always been good at warranty/upgrade work as they have a in shop tech. Surplus Store are also good with their own in store tech team for warranty/upgrade work.
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