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GHK Glock 17 Gen 5 now in at HPA U.K.


novioman
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I did think about cancelling but I'm not in a rush as I've ordered some mags & other bits from HK that I expect will take a couple of weeks. If there's no progress in two weeks though I'll cancel, but for now I'll quite happily save the extra few quid. Do they have a physical retail store or site shop? Wondering if people walked in at the weekend and bought them before they had chance to update their online inventory.

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8 minutes ago, LMKipper said:

I did think about cancelling but I'm not in a rush as I've ordered some mags & other bits from HK that I expect will take a couple of weeks. If there's no progress in two weeks though I'll cancel, but for now I'll quite happily save the extra few quid. Do they have a physical retail store or site shop? Wondering if people walked in at the weekend and bought them before they had chance to update their online inventory.

They do have a physical store, but they were closed until today I believe. The website was offline until Saturday afternoon so the stock levels should have been accurate if they actually had 3 in stock. 

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I’ve had a couple of back and forth emails today while at work. It appears their stock levels were wrong. Showed 3 in stock, but actually had none. They’ve had to inform 3 of us today that the orders will be delayed. They did give me the option of a full refund, but as with LMKipper, I’m in no rush for it and I’ll wait as opposed to spending the extra cash. I’ve got some extra bits ordered that’ll take a while to get here. They’ve confirmed they have them on order and should be here within 2 weeks. Possibly earlier.

 

This is the first time I’ve had issues with HPA, having ordered quite a few things from them. I’m quite happy with how they’ve dealt with the situation in the end, after being quite annoyed initially. It’ll not put me off buying from them in future.

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From what i understand stock levels were out because of the annual stock take which was why they were closed over the weekend. Annual stock takes are a pain in the ass for any business tbh but it does give a chance to correct stock levels which were previously incorrect 

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5 hours ago, novioman said:

Landwarrior have just received stock of the GHK Gen 5, £259.99 🤬


They used to do a price match, I suppose the item needs to be in stock at the competitors though 🤷🏻‍♂️

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15 minutes ago, Enid_Puceflange said:


They used to do a price match, I suppose the item needs to be in stock at the competitors though 🤷🏻‍♂️

For sure they won’t price match if out of stock, I also have had them refuse to match as well. 

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  • 2 weeks later...

After hearding nothing, I emailed HPA. Said they've not heard anything from the supplier themselves, and might be able to give me an update by the end of the week. Not currently holding out much hope for getting mine before my next game on May 10th 🥲

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2 hours ago, LMKipper said:

After hearding nothing, I emailed HPA. Said they've not heard anything from the supplier themselves, and might be able to give me an update by the end of the week. Not currently holding out much hope for getting mine before my next game on May 10th 🥲


Nightmare. I got an email from them on Friday telling me they had them and they had posted mine out. I received it on Saturday. I just assumed they had received a bunch and had sent them out, but they must have only got a couple in. I’m guessing they’re sending them out in order of who ordered first. 
 

Just waiting on my steel slide and barrel being delivered. They’re on there way from Sixmm, hopefully arriving in the next week or so.

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Not sure if that makes me feel better or worse! On the one hand, DAMN YOUR EYES MAN! But on the other hand I wish they'd said 'another batch came in and out but you're next' rather than what they actually sent me, which was:

 

Quote

We've tried calling our supplier for an update on there arrival as we've not received any notifications and hes not answered most likely due to it being a monday and mondays are always crazy. So im going say by the end of week for an update, probably wont be but just in case.

 

I'll be honest, I nearly said 'forget it, give me the refund' after that but I've already ordered some spare mags from elsewhere now.

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