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Tg Warranty

snuff

By snuff,
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snuff Mentor

snuff

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Just in case anyone was wondering I have had a recent warranty claim with Taiwan Guns and it has gone well,the first time for a claim and we have bought a lot.The AEG in question was a CYMA Platinum which stopped firing during it's first day out.I suspected the Mosfet.

  1. I contacted them on 05/12.
  2. I received a reply on 08/12
  3. I received a return label  on 09/12
  4. I returned it that day vis UPS foc.
  5. They recieved it on 14/12.
  6. They have posted it back via UPS on 18/12.Due 24/12.

Not bad and all foc but an undisclosed issue,I may ask after I check it.

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Druid799 Grand Master

Druid799

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Good to hear mate , only problems I’ve ever had over the yrs is missing items or incorrect and they’ve never quibbled over these things .

So I've got nothing to complain about from them so far . 👍

 

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snuff Mentor

snuff

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It has arrived as promised,test fired only and seems ok.No fault explanation offered.Just need to put it back together for a real test.

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