Cartman03 Posted June 22, 2012 Posted June 22, 2012 I recently purchased a couple of bits from Patrolbase, (A Gun carrycase and Some MidCaps M4 Mags), No problems what so ever with their service, at 1 point me computer crashed during the transaction and I put the sale through again. Yes, it went to charge me twice. Dave at patrolbase, had the decency to send me an email of my error then followed it up with a quick telephone call. Just to say we think you made a mistake... Checked my account just the 1 payment was taken by them, Good friendly customer Service !
Alexb111 Posted June 22, 2012 Posted June 22, 2012 That's fairly damn decent of them to be honest, most other companies these days would have just charged you twice and sent you double what you ordered
Supporters Rock-climby-Dave Posted June 22, 2012 Supporters Posted June 22, 2012 Dave @ Patrolbase *cough* guess who that is
Hubert Posted June 22, 2012 Posted June 22, 2012 *baby voice* Is it the Baby Jeeeeeeesus? /end voice I'd like to second the "great customer service" vote. I've bought almost everything from these guys, I only don't when they can't get something in stock (very rare, they've always gone out of their way to at least try and get something in for me). I also feel sorry for the poor member of staff (no idea who that is, eh Dave? ) who has to deal with all my emails. Always answers questions quickly and in a friendly way (rather than patronising me or just saying "STFU and BUY STUFF NOOB!")
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