It's just taken so long to even approach getting my parcel.
It's spent about a week in customs before they've even thought about sending me the invoice.
Annoying when it can travel all the way from Japan in under 48 hours.
Remember as soon as it hits your local depot you can ring in - even without the letter - and pay over the phone. But yeh, HMRC have been a bit useless lately. I've something that's been stuck in there for a few days now also.