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I'm still chuckling about his "finance team"
I'd love to see what you have drafted, I will obviously amend it but good to have an idea what to put.I'm going to give it a couple of days to see if I get any email from Stripe regarding a refund, if not il Definately be contacting my Bank and going down the section 75 route first and issuing a chargeback. I did get this message from Zac via with WeaponCrates page after asking for evidence because of the service stopping tomorrow:
"We dont stop support tomorrow, we continue to run this page and any ONGOING issues are still handled. We ended service for new customers."
Seems like I might be pushing a few buttons :lol: . @Jakkarro I'd send the support page a polite message stating that if the issue is not resolved within the next 48 hours you will have no option but to explore legal options. I'd follow the advice given in the thread and draft a pre action letter, giving a 2 week deadline for resolution before escalating to small claims. That is what I intend to do if it doesn't get resolved. I'd be happy to send you what id drafted if it helps.
I'd love to see what you have drafted, I will obviously amend it but good to have an idea what to put.
Also omit any of your own personal details before uploading.![]()
I have been given Zacs email where I have sent an email of concern to.