@Jaxx correct dude. Keep hammering on Nov support guys and get them to at least send you a replacement everything you've had to use to get it working. You also shouldn't be out of pocket (even though you had the parts) for something under warranty.
I agree totally mate, just really find corresponding so hard with there tech team, it feels like there just Dragging things out all the time, but I guess hi cappas are always interchangeable and easy to fix
