Bought from airsoft zone twice over the last month, once in the shop, and once online. Spoke to a guy called Marek who couldn’t do enough for me.
My first visit, bought a glock 19gbb, other accessories and some gloves, which after making a 2 hour journey from the store to my house, weren’t what I was really expecting when using them with my guns properly. I emailed about a return and refund/exchange and he said items bought in store were not returnable but was happy to let me do it anyway. It took a week or so to get a reply as they were short staffed, but as a result of the delay, provided free returns labels, and even processed a refund the day I sent the gloves back, meaning I could then order more items whilst the gloves were on the way back.
I don’t think I’ve experienced such a trusting company to do that. And the new items I bought, even on 3-5 day delivery arrived 2 days later.
Couldnt fault the service even if I tried, and well worth the 4 hour round trip should I need to buy more from them