mintsauce5 Posted March 31, 2017 Share Posted March 31, 2017 I purchased a pair of WileyX durtac gloves off ukmc pro via eBay in March last year , since then they have been used on average once or twice a month , they split around the hard knuckle protection in Feb this year so I contacted ukmc pro regarding claiming under the two year warranty that they are covered under by Wiley x , straight reply from ukmc pro saying nope that's wear and tear , now I could understand if it had been a split on the fingers or where I grab the cuff to pull it on or even if they'd had excessive use but they haven't , I contacted Wiley X Europe direct and they asked for a few pictures and to fill in a warranty claim form did that a couple of days later email saying they'd be sending me a new pair of gloves , not only that I got a £20 discount on my next purchase from them plus free sweets , definitely recommend Wiley x but not so much ukmc pro they couldn't have been more unhelpful if they have tried Link to comment Share on other sites More sharing options...
GiantKiwi Posted March 31, 2017 Share Posted March 31, 2017 UKMCPro's CS has always been questionable unfortunately. I'll only order stuff from them if I can't get it from somewhere else. Link to comment Share on other sites More sharing options...
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