You probably weren't aware that the Wednesday evening you chose was the first time we had been open for business since the tunnels had been flooded, the water eventually rising right up to the ceilings (12ft!) for nearly 3 months! A traumatic time for us, but at least it wasn't our homes.
What added insult to injury was the break in by local scumbags who actually torched through the steel front door and stole the genny and anything they could grab.
The floodwater reached from the base of the front door to the rear of the site and destroyed the barricades, partitions and the lighting system. Large numbers of the regular (and not so regular) players generously gave up their free time to help clear up the mess and shovel the thick mud from the floor. We filled two 14 yd skips over two weeks whilst the water levels slowly dropped. Large and copious amounts of WD40 sprayed into light fittings brought some back to life, but the dimmer switch and RCD panel will require a little more TLC. We cannot praise those who helped out too highly, sloshing through dirty water up to their waists clearing blocked drains and salvaging anything not destroyed. All the time in semi darkness lit only by portable floodlights.
We have managed to get the red light system up and running but will be replacing the old lights with LED floodlights over time which should prove more resistant to the more idiot of the airsofter spectrum who think its cool to shoot them out. However as we still had to pay rent for the site despite not being able to use it we need to make up some money for the repairs. (100+ lights!)
Frankly armbands don't work down there due to the gloom, but if anyone comes up with a cheap form of identification (glowsticks are one option considered) we would be eternally grateful.
We will in future empersise that players must answer honestly if questioned as to their team, or not reply at all. We had probably got out of the swing of things during our enforced break.
I don't understand how you thought the players unfriendly, you have to make an effort to make friends, being British we tend to be a little emotionally stilted, so perhaps bring a friend next time. We find them a friendly bunch, but then again we would - they give us money.
We do chrono guns and everyone is checked by marshals as they leave the safezone to ensure they pull their masks down and ditto when they return with the mag removed from their weapon.