First I bought an M4 and ordered a mesh mask - they sent a glass mask which I returned as per web site - they have never refunded my postage as per their terms and conditions despite sending them the receipt .. chased by e-mail ... eventually raised a PayPal dispute ... no reply ... no refund ... no joy !
Though I will give them another chance .... Tried to order a Gas pistol with the 20% dicount code that came with the M4 ... code went into the web site but no discount was applied ... tried calling ... engaged ALL day .. ( I wonder why ??) eventually got a reply at 7pm last night
.. 'Oh I can't deal with that, call back tomorrow (1st FEb) and my colleague will sort it for you ... eventually got through today -
response - 'Oh I can't discount the gun ... just the gas' .. 'the discount was only for certain items ... so I quoted him what it said on the leaflet .. 'Any items on the Just BB web site ' ... 'oh that was a misprint those leaflets should not have gone out ' ...
What a load of bullsh*t !!! and very frustrating to get messed about like this - they are clearly only interested in your cash and as much of it as they can stiff you for !
I told them they would not therefore be getting any more of my business and I would recommend that you think twice before giving them your hard earned money either.
I think I may refer it to the Advertising Standards / Trading Standards people and see if that makes them respond more positively.
justbbguns ... if you read the forums, I hope you read this as i'm not in the habit of posting entries like this but your dishonest and poor handling of this matter needs to be heard !!
Manic1234 got a reaction from Airsoft-Ed in JustBBguns.co.uk