First I bought an M4 and ordered a mesh mask - they sent a glass mask which I returned as per web site - they have never refunded my postage as per their terms and conditions despite sending them the receipt .. chased by e-mail ... eventually raised a PayPal dispute ... no reply ... no refund ... no joy !
Though I will give them another chance .... Tried to order a Gas pistol with the 20% dicount code that came with the M4 ... code went into the web site but no discount was applied ... tried calling ... engaged ALL day .. ( I wonder why ??) eventually got a reply at 7pm last night
.. 'Oh I can't deal with that, call back tomorrow (1st FEb) and my colleague will sort it for you ... eventually got through today -
response - 'Oh I can't discount the gun ... just the gas' .. 'the discount was only for certain items ... so I quoted him what it said on the leaflet .. 'Any items on the Just BB web site ' ... 'oh that was a misprint those leaflets should not have gone out ' ...
What a load of bullsh*t !!! and very frustrating to get messed about like this - they are clearly only interested in your cash and as much of it as they can stiff you for !
I told them they would not therefore be getting any more of my business and I would recommend that you think twice before giving them your hard earned money either.
I think I may refer it to the Advertising Standards / Trading Standards people and see if that makes them respond more positively.
justbbguns ... if you read the forums, I hope you read this as i'm not in the habit of posting entries like this but your dishonest and poor handling of this matter needs to be heard !!