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What I hate is the way they use the words "your item has been lost" instead of the much more valid phrase "your item has been stolen by one of the knuckle dragging apes we employ". Royal Mail is a closed system. You post your item at either the post office counter or into a post box. From either, it is picked up by a Royal Mail employee in a van and driven to one Royal Mail shed. It is then sorted and transported by an another Royal Mail employee to another Royal Mail shed. It then get's sorted again and is taken by another Royal Mail employee to yet another Royal Mail shed, from where it is given to another Royal Mail employee to deliver to your house. At no time is it not in the hands of Royal Mail, yet they take no responsibility for "losing" your post, and will not entertain that there are thieving bastards amongst their staff!Royal Mail must DIE
The CEO
The COO
The local depot
The customer services
The automated phone system
ALL MUST DIE
Not only have I been getting the run-a-round for 3 week they have lost the new tent I got for NAE!!!