Ordered a few bits coz the prices on them were very good, and delivery reasonable.
Realised the next day that I'd messed up (ordered non blowback pistol but wanted blowback. Phoned them and they said they'd hold my order whilst I decided what to do/email them. Turns out they don't sell the blowback model I wanted so they refunded me - all very quick and painless.
I know you could argue that this is no more than they should do, but at the end if the day I had made a mistake on my order by not reading the description properly and they made it very easy to correct with excellent and prompt customer service, so they get a thumbs up from me. I've since ordered more stuff from then and would happily do so again.
Realised the next day that I'd messed up (ordered non blowback pistol but wanted blowback. Phoned them and they said they'd hold my order whilst I decided what to do/email them. Turns out they don't sell the blowback model I wanted so they refunded me - all very quick and painless.
I know you could argue that this is no more than they should do, but at the end if the day I had made a mistake on my order by not reading the description properly and they made it very easy to correct with excellent and prompt customer service, so they get a thumbs up from me. I've since ordered more stuff from then and would happily do so again.