G&G Predator - clean barrel before first use?

[Immortal]

I'd also love a detailed explanation from them as to how the dirty barrel caused the piston issue.

I mean if that's what they claim they should be able to explain how one leads to another (which they can't.... lol).

 

[E21A]

Is the place doing the work the same place that you bought it from? 

 

[MagpieTactical]

Yes because it was returned under warranty  (or that was the intention)

 

[E21A]

Yes because it was returned under warranty  (or that was the intention)

Then it should be covered no matter what it is. Guessing it’s not that old as you said it failed on first skirmish. 

Tell them you are aware it’s a common issue that should be covered under warranty (place I bought mine actually extend the warranty on the piston) and if they won’t do it then tell them you want a refund. 

 

[Adolf Hamster]

Before you do that ask them for a detailed explanation of how the dirty barrel killed the piston then post it here for posterity memes and science.

 

[Seany.exe]

Then make sure you post it to their facebook page with the willy wonka meme.

 

[Druid799]

Asking because I have just had the maintenance report back saying the predator had stripped gears caused by a dirty barrel. It was brand new and didn't even last the days skirmish.

I suppose the problem is it could have got dirty in the morning.

“Of course I totally accepted this reason for my brand new gun going tits up on its first use and your telling me it’s my own fault , so yes I full understand I’ve voided my warranty and have lost all my money on it “ ?

View attachment 41206

 

[MagpieTactical]

I hope that isn't meant to suggest I am stupid. I haven't accepted that explanation, hence my post about it on here. 

I may be new to Airsoft and aegs, but I am not an idiot.

I have asked them various questions relating to this, and am awaiting their response regarding those.

My post was a simple question as to whether it was normal practice to HAVE to clean the barrel before first use.

My statement about the gun getting dirty in the morning is a fact, it could have.   But everyone here states that it would still not cause the issue pictured, and I have gone back to them with that info.

I am not naming and shaming unless they don't resolve to my satisfaction.  That was never the intention of the thread.

 

[Rogerborg]

I am not naming and shaming unless they don't resolve to my satisfaction

They've already tried to chump you with a literally ridiculous story.  Even if you get it fully resolved, that retailer should not be in the business of lying to their customers.

No, you do not have to clean the barrel, although I'd recommend doing so just for accuracy in case it's been spooged with Chinalube.

That first-use damage has been caused by misalignment or a material fault inside the gearbox which was present at manufacture.

 

[Druid799]

I hope that isn't meant to suggest I am stupid. I haven't accepted that explanation, hence my post about it on here. 

I may be new to Airsoft and aegs, but I am not an idiot.

I have asked them various questions relating to this, and am awaiting their response regarding those.

My post was a simple question as to whether it was normal practice to HAVE to clean the barrel before first use.

My statement about the gun getting dirty in the morning is a fact, it could have.   But everyone here states that it would still not cause the issue pictured, and I have gone back to them with that info.

I am not naming and shaming unless they don't resolve to my satisfaction.  That was never the intention of the thread.

No mate just calling uter bullshit on the shops response to you taking it back after it imploded . ?

 

[MagpieTactical]

That's alright then lol?

 

[Skara]

The only thing you can damage with a dirty barrel is your dream of hitting anyone at range.

Stripping a gear requires some effort though, you need to deliberately not shim anything at all and run it on 14.8s..

I always clean a new gun's barrel before using it, but that's just to remove any lube or manufacturing filth that may have made its way in there.

Get them to fix the gun and then avoid that shop at all costs.

 

[MagpieTactical]

I have asked for this to be fixed at no cost to me under warranty or a full refund and return the item as faulty.

They are basically saying it's my fault due to lack of or poor maintenance.

Will see how it goes but seeing as how I put in another order with them before this response, they could well be getting about £200 pounds worth of gear returned as well.

Worth emailing G&G as well?

 

[Immortal]

They really sounds like a bunch of Berty Blunts.

Name and shame, there's no comeback on you. None.

You'll be helping other people...

 

[Adolf Hamster]

Stripping a gear requires some effort though, you need to deliberately not shim anything at all and run it on 14.8s..

i have a 40k motor here that says you don't need 14.8's to eat gears alive

or batteries, or mosfets, or pistons.....

yeah it'll eat pretty much everything.......

 

[Rogerborg]

Worth emailing G&G as well?

Facebooking, I'd guess, since their web site is currently hosed:

https://www.facebook.com/ggarmament/

What I'd be doing now is to formally reject the goods as not fit for purpose.  Don't bother getting into an argument with them about it, we've already established that they're liars.  What you're doing now is getting your ducks in a row for a chargeback via your payment processor.

 

[Polluxtroy69]

Worth emailing G&G as well?

Will save you the effort looking for an email

[email protected]

'Apple' is likly to reply. Great english and very helpful. 

 

[MagpieTactical]

I have the email address, thanks though.

The only reason  I haven't this far contacted G&G is because it's retailer responsibility.  Obviously as I appear to be getting nowhere, perhaps GandG will put a rocket up their arse. 

 

[Druid799]

Worth a try ?

 

[Immortal]

Credit card company or whomever you payed through may have more of an impact if they think they'll have the transaction reversed.