FRV Tailoring not responding to messages

[cyrexx]

Did anyone here buy anything from FRV Tailoring on black Friday? have you received it yet?  He doesn't seem to responding messages and I still haven't received my order from him.

 

[mogaly674]

Hi, 

That makes 2 of us. 

Like you I haven't heard from him and I emailed them via the contact us on their website. 

Mo 

 

[cyrexx]

I was hoping it was just me, this could be bad news for us if more people respond.

 

[Wo1f]

He’s probably just busy making it all. If it’s any consolation, I’ve bought from him before and the quality is fantastic

 

[cyrexx]

I figured he could be busy, I've only heard good things about his gear.

 

[Druid799]

If it is that he’s busy then he should let his customers know shouldn’t he ? In business no matter how good your work is any bad PR will knock you back .

 

[Lozart]

If it is that he’s busy then he should let his customers know shouldn’t he ? In business no matter how good your work is any bad PR will knock you back .

Worse than not delivering? I think not...

 

[Gepard]

If it is that he’s busy then he should let his customers know shouldn’t he ? In business no matter how good your work is any bad PR will knock you back .

"Sorry for the delay, I have a backlog in orders at the moment but I'm working on getting them shipped out to you ASAP. Thanks for your patience." 

That's all it takes. Lack of communication really grinds my gears as a buyer and quite frankly there's no excuse for it in my eyes. 

 

[Immortal]

There may be reasons but perhaps no excuses.

People have accidents, illness, systems crash, family pass, break-ins, etc. Who know's, all conjecture.

Some things to consider...

 

[Seth_Erebor]

I bought a shooters belt, so I hope it gets shipped soonish.

Only heard good things so I won't contact them but watch this thread.

 

[clumpyedge]

For the price of his stuff you can get pretty much the same from a bigger retailer, as much as i like to help independent people sometimes a small operation doesn't deliver when and how you want them too.

 

[Rogerborg]

People have accidents, illness, systems crash, family pass, break-ins, etc.

I think SWAT have suffered from all of those, plus the dog ate their records.

 

[Seth_Erebor]

Is anyone in contact with him?

 

[Albiscuit]

Nothing from me either. An email in response to the order saying theres a backlog, terribly sorry etc would have been nice as I was hoping for mine before xmas.

Pretty poor service and easily avoidable.

 

[Druid799]

I think SWAT have suffered from all of those, plus the dog ate their records.

Haha so true bud ! ?

when you come down to it no matter how nice you are , or how good your work is the minute you take money from someone for goods or work to be made or done your private life has no relevance at all you’ve got a contract and that’s that ? You contact the customer immediately end off , for this very reason when I make anything for someone else I never ever take the money till it’s done and ready to go , that way its still ‘just a hobby’ and NOT a business so if work and life get on top of me I’ve got a fall back .

 

[mogaly674]

Just thought I should update fellow AFUK members as I received an email from frv tailoring telling me my order is on its way with a tracking number. 

Hope this helps. 

 

[Seth_Erebor]

Awesome ?? 

 

[Albiscuit]

Just thought I should update fellow AFUK members as I received an email from frv tailoring telling me my order is on its way with a tracking number. 

Hope this helps. 

Helps you as its your order   

Out of interest when did you place the order?

 

[cyrexx]

So I have also received an email telling me mine is on it's way,, I ordered mine on black Friday.

 

[Seth_Erebor]

Not long now then...