Nothappy

also go to Google and trustpilot and look at all of the 1 star reviews before you buy from them as I'm not alone in this experience by any means! If appear to speak strange it's because I'm autistic so apologies if I come across as a bit weird Thank you for all the replies, will get onto my back asap

So we brought a gun on the 28th of December, it arrived quickly but was broken, the gas was leaking, so we tried contacting them, took them 2 weeks to answer the phone, they said send it back they would repair, we did that on the 15th of January, then nothing, tried calling, tried emailing, so around the beginning of Febuary we finally made contact by phone only to be told it was repaired and they had posted it back, they gave us a false parcel force number which was showing as unsent when trying to trace, took a week to get someone on the phone again, they said there must have been a mix up and she would send it while I was on the phone, I got yet another parcelforce number, I called parcelforce 2 days later when the gun had but shown up yet again only to be told no parcel had been posted by the company, I have now been calling every other day, they are either but answering or saying they can't give refund until the find out what happened with parcelforce , but when I speak to parcelforce with the tracking numbers bespoke gave me, they said nothing has ever been posted, so now I have no gun, no money back, and no idea what to do next also go to Google and trustpilot and look at all of the 1 star reviews before you buy from them as I'm not alone in this experience by any means! If appear to speak strange it's because I'm autistic so apologies if I come across as a bit weird

Hi Just wondering if anyone else has been scammed by the above company and if so how did you get your money back? Thanks Nicky