Yes, I am part of the team, and have been since the first day we came up with the grand idea of opening our own shop, from getting the keys, dealing with our first delivery, installing the new till systems to building and organising our first playing site at the checkpoint, to expanding again to include our current cqb site and shop in Treforest.
It seems you do not know Parrot as well as you might think, as I am his wife and answer just as many of our emails, social posts, phone calls etc as he does. I simply choose to stay in the background and not be on the website, also because I was holding down my own career with the NHS when the business first began.
As for the shop owner doing a "one off job", I can assure you he does no such thing. He is more than capable in his own right, however our tech chose to take a step back from technical work due to personal issues back at the beginning of 2022 when the shop had been open for almost a year. We did not resume tech work until we had sourced a reliable, skilled replacement after many requests from customers' returning business, because we do actually care about the services we offer and strive to be the best we can be in an ever expanding arena.
Whilst I have also stated that I am by no means an expert in the field, Specna has always come in as a "starter" brand and the lower end of budgets.
We have used Specna hop units as standard replacements, but when upgrading, there is, as a rule, usually a more robust and reliable option available or simply a higher spec option available.
On a separate note, Many players and customers will have also seen me take up the marshalling reins at our sites recently. I have manned the shop singlehandedly quite a few times at the old shop on Crwys Rd as well as the new shop in Treforest.
