Hi all, I recently purchased a laser from firesupport, but it has arrived and to put it bluntly, it will not zero in the down position, and also will not hold a zero, even on an AEG. Now if this was some cheap thing I wouldn't be too annoyed, you get what you pay for but this thing was £200 before shipping and has great reviews so obviously mine must be defective.
I have contacted firesupport yesterday via email to ask about rectifying the problem, but am yet to hear a response. I wouldn't normally be this paranoid but the last time I emailed them I never got a response.
So what I am wondering is does anyone have any positive/negative experiences with fire supports customer service, especially in relation to receiving a faulty product, and would you recommend any steps to be taken?
Thanks guys.
In case you're curious about what I bought, it was the G&P DBAL A2.