I've struggled with comms with KoA. Not actually managed to get kit to him in the end as I didn't feel like sending £500+ worth of gun to someone who struggle to answer emails. That said I hear he has got better with comms recently.
Molyneux Advanced Systems are another conpany with frankly shite customer service, especially when they are trying to hawk a £200 grenade.
Mael Oein, Ive detailed my problems with them earlier in this thread .....
This is too true, i was reading this thread and instantly thought of these two.
KOA: I dealt with them back in 2017 when all i wanted was a simple R-Hop mod to be done on my M4, initial communications was excellent, gun got sent to him then nothing for 4 to 5 months. I know he is a one man business and he did give lead times of 6 months but his comms was awful after that. Now i know that family and life come before work but the constant "i thrown my back out" and "the missus is ill" constantly getting in the way of his work lead me to believe that if he is trying to make a sucessful business work (and it is in high demand) then perhaps he should start at looking at hiring and training people to do the same job. That way work doesn't stop when he throws his back out.
I was at one point seriously starting to consider opening a case against KOA when suddenly, out of the blue and email saying your gun is on its way to you.
A relatively similar company to KOA would be Umbrella Armouries in the US, they have a warehouse, just like KOA. They make and mod AEGs to a high standard, just like KOA. Provide a raft or products and services, just like KOA. But unlike KOA they have a staff of highly trained technicians, this means when one of them goes sick or ill, the rest and can pick up the work flow.
As for the Molyneux Advanced Systems Grenade, i think that was another issue entirely, he started witha concept design and idea which was great, got funding though kickstarter or whatever and began his work, everything seemed hunky dory. Then "FEATURE CREEP" started to set in, he was adding more and more features etc which added more design time and even caused him to have to learn programming. He deviated so much from the core concept that entire project more or less fell apart and he wasted more money than he should of. Im no business man but if i were in his place, get the intial product done, send it to the buyers, build trust and work on further features and projects. Improve the device and release a new model which newer and existing people will buy. NOPE he tried to do it all in one go and FAILED. Great Engineer he was, poor business accumen.
Another similar DOOMED airsoft device/idea was the BL Tech BOSS Unit, this was designed, using green gas to simulate the loud crack/report of gunfire from an AEG and apparently did it well. Again the basic unit was simple, attach to gun, charge using green gas and link it to the gun and boom done. The FEATURE CREEP set in as they got interest and they started adding RFID cards etc, then tried to peddle it to buyers for the low, low cost of, wait for it £400, so yeah nah you can keep it mate.
